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City & State or ZIP Tonight, this weekend, May 5th...
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City & State or ZIP Tonight, this weekend, May 5th...
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Phipps Santa reservations start Wednesday

picture-of-santa-1Have you been good this year?

If not, time to clean up your act. It’s already time to book your kids’ reservations to see the famous Phipps Plaza Santa. He arrives Nov. 6. (Maybe it’ll be cooler than 80 degrees by then).

Online reservations start at 3 p.m. Wednesday. Hurry! Last year all appointment slots were taken within 48 hours.

Here’s the website with full details, including hours and pricing information: www.santaatphipps.com.

69 comments Add your comment

[...] a.m. AJC’s Buzz reports Phipps Santa reservations start Wednesday. Online reservations start at 3 p.m. Wednesday. Last year all appointment slots were [...]

jg

October 12th, 2010
11:28 am

Credit card to put down now as a deposit – $5 to pay for the website – Rip off on the photos – no walk-ins or standing in line to see Santa – get over yourselves Phipps!

Brittany

October 12th, 2010
11:34 am

This is a big tradition for my family. If paying $5 keeps me from standing in line with a very active toddler and gets us in and out in a reasonable amount of time, I’ll pay it every year.

Black Flash

October 12th, 2010
12:23 pm

Because of the recession, half of the Mall Santa’s in this country will have cotton beards, instead of real ones.

Joe

October 12th, 2010
12:28 pm

Hey jg … good … we don’t want you’re riff-raff ruining our yearly enjoyment and a classy event. Please go to your local Big Lots and enjoy Santa there.

EMMA

October 12th, 2010
12:37 pm

Are people still telling kids that there’s a Santa?

Gracie

October 12th, 2010
12:57 pm

Joe, I just wanted to send you a special thank you. Your mingled expressions of contempt and elitism are really what the holidays are all about. Perhaps we can implement some sort of system to keep the “riff-raff” from entering the mall and spoiling the atmosphere with their generic clothing and public school educations. I don’t know how people who make less than six figures a year have the nerve to show their faces in public.

P.S. You’re is a contraction. Your is possessive.

Re Joe

October 12th, 2010
12:57 pm

Classy event…..you dont get out much.

jg

October 12th, 2010
1:09 pm

Thank you Gracie. My point is why only the ones who can afford to pay can see Santa? Guess what? Everyone does not have access to the internet or a credit card for that fact. How sad to explain to a child – “Oh no you can’t visit Santa – you did not make a reservation”. Will take my grandchild to see Santa at Northlake – that way we won’t bump into any of those fancy kids playing with their cell phones/DS/IPads etc……

In the immortal words of Tiny Tim “God Bless Us, Everyone”

Terri Sabo

October 12th, 2010
1:36 pm

Paying for a reservation to see Santa is CRAZY! You can go to Perimeter Mall, see a wonderful Santa (better than Phipps), make an appointment (Mon-Thurs) if you like for NO CHARGE, or go on Friday, Saturday or Sunday and take a pager…NO LINES!!!! Best kept secret in Atlanta!!!!!!!!

ATLPeach

October 12th, 2010
1:38 pm

@Re Joe, lol! I don’t get this but it appears to be the “thing” to do for certain parents. Oh well, whatever!

Re Joe RE ATLPeach

October 12th, 2010
1:43 pm

I dont get it either. Same people asking the GOV to pay their mortage are paying 5 dollars for a reservation to see santa. CRAZY! Save your money FOOLS!

Traci

October 12th, 2010
1:54 pm

Really ?!!! Reservations are great for those whose lives are just SO busy they can not take the time to spend some quality time with their children. And yes, playing games in line and taking turns with mom, dad, grandma, grandpa are part of the experience and the thrill leading up to the special moment. Instant gratification is not what life is all about. These are the same people who send the nanny with the children. Private educations, 6 figure incomes are not what this life is about. GOD does not care how much money you have — you can’t buy your way into HEAVEN. Also, the real Phipps Santa is no longer with us — Ray was worth it but this guy — come on he doesn’t hold a candle to him. Also, Phipps takes one photo — take it or leave it. Perimeter Mall still has the concept of customer service — a rarity these days. They actually care about your child’s experience and your satisfaction as a consumer. Plus, their Santa looks FABULOUS and actually spends time with your child !!! Before you buy into this concept think about the experience you want your child and family to have — Pleasant at Perimeter or Snap, Next at Phipps. Tis the Season. May the festivities begin…

Judgemental?

October 12th, 2010
2:13 pm

I am sure that there are plenty of great men who play Santa every year around Atlanta. It just happens that this is where we choose to go because it has meant so much to our family over the years. My parents passed away in the past few years without being able to meet their grandchildren and we wanted to do one simple thing that would maybe bring us a little more cheer around the holidays and remind us of the things our parents did for us. We don’t have the luxury of having grandparents or even relatives in town to stand in line with us to help us with our kids. And shame on you for implying that the same people who pay $5 for the reservation cannot pay their mortgage. I will have you know that we are respectable tax payers who take our financial situation very seriously (and are not behind on our mortgage and never have been). We choose to splurge on this one tradition for our family and its not fair for you to make assumptions about our children, the education we are able to provide for them or our income. I’ll have you know that my children are in daycare every day, will attend public schools and we work very hard to have a comfortable yet sensible lifestyle.

Traci

October 12th, 2010
2:21 pm

I am all for tradition and family time. My child went to Santa Ray at Phipps from birth til the age of 13. I am just questioning the policies of Phipps and can’t believe they actually have a following with all of their rules, etc. . It just seems they have forgotten who Santa is actually for – THE CHILDREN – and appear to focus on the $$$. Good luck to the child who just moved to the area and is turned away by Santa for not having a reservation. I hope Northside is giving Santa reservation / appointment times to all children born from now thru Christmas Eve. Happy Holidays to all !!!

SCG

October 12th, 2010
2:35 pm

I am bewildered by the number of people who feel it necessary to comment on such a non-issue. If you don’t agree with the concept, don’t participate. I stood in line for hours as a child to see Santa and it SUCKED. It made the whole thing a horrible experience. The idea that time spent waiting in line with a toddler is quality time is laughable.

Traci

October 12th, 2010
2:47 pm

Maybe you don’t enjoy your children. Even as a toddler, my child was a pure joy to be around. I loved every minute of it. Maybe poor parenting on your part — for those who choose to avoid actually experiencing the toddler years with their children . LOL. And as far as being “bewildered” — you are spending your time commenting. Therefore, it must be an issue. Have a good one …

Motocross Survivor

October 12th, 2010
2:49 pm

Hey, the at least use the word CHRISTMAS a few times on their site. I give Phipps four stars for that. Too bad we live in a society now where the comment was needed.

Motocross Survivor

October 12th, 2010
2:51 pm

Emma, why wouldn’t people tell their kids about Santa Claus anymore? The magic of Christmas when I was a kid brings memories that will last me a lifetime. And Santa was a big part of it.

Abeya

October 12th, 2010
2:58 pm

We went to Perimeter last year. Our 3 year old granddaugther had on her “Kangaroo Ears” (Reindeer – but she insisted they were Kangaroo Ears and I was not going to argue with her) The Santa @Perimeter was so nice and sweet even when she was arguing that they were not Reindeer Ears but Kangaroo Ears. A precious moment we will remember! Did not buy anything or pay money for a reservation. Just a little 3 year old having a nice conversation with Santa! Merry Christmas!

Northsider

October 12th, 2010
3:04 pm

jg – I don;t believe Phipps takes the VIC card for Santa visits…..enjoy your Northlake santa.

Mrs. Claus

October 12th, 2010
4:53 pm

Sad day – Why would/could anyone charge for a child to see Santa? What about the little children that parents don’t have the money to pay? Then again – it is all about the almighty “$”!

I believe in visits from Santa being made at rest homes, private residences for children and hospitals for “FREE”.

Snoopy

October 12th, 2010
5:46 pm

Brittany – How about telling your very active toddler about the Reason for the Season – Jesus Christ… Not some ole dude that was created for departmant stores & mad shoppers!!

just the truth

October 12th, 2010
7:32 pm

What is society coming to !! I clearly remember as a child just standing in line like everyone else. Now you can pay to see Santa or ride in the HOV lanes. It’s all about money now ….. and not for the good of the average Joe public.

??????

October 12th, 2010
9:01 pm

Get a life people

Soccer dad

October 12th, 2010
10:12 pm

I don’t kniw wy you people have gotten all in a lather about this. My family thinks this is the best Santa experience in town. We have been going here for 14 straight years. We appreciate the considerate taking of reservations. Others may like a different Santa.

Atlswan

October 12th, 2010
10:48 pm

I’ve taken my son to the Santa at Perimeter two years in a row. It helps a lot that we go in the morning on a weekday. Had to wait five minutes, tops. Both times have been a delight. The staff are friendly and helpful. The Santa is gentle and not overwhelming, which is great when you have a child who is a little shy. My son loves it. We’ll be back again this year.

BUT if the Phipps Santa is a must for you, hey, go for it. We all have our traditions.

To Snoopy

October 13th, 2010
8:20 am

What makes you assume that we don’t talk to my toddler about the real reason for the season? Just because we choose to have a family tradition at Phipps doesn’t give you the right to make assumptions about how we are raising our child. Good grief.

Lori

October 13th, 2010
12:21 pm

What is so special about that particular Santa? I go see the one at Tanger Outlet on Locust Grove every year. He is fantastic, has a real beard, just like this guy, and I never had to wait in a long line (maybe just 2 or 3 in front of us).

Mom_with_common_sense

October 13th, 2010
12:44 pm

I personally think he’s a bit too thin in the face for Santa. $15 just to make a reservation is beyond crazy. Money could be donated to a worthy cause instead of carelessly wasted on this guy.

Kat

October 13th, 2010
1:16 pm

We go to Town Center Mall each Christmas to have our children’s picture taken. He is a lovely Santa who takes time to listen to the kids and makes it a very enjoyable experience. As for those talking about spending quality time with your children, I don’t think standing in line for Santa (or at the bank, or the grocery store) is necessarily the determining factor as to what constitutes quality time. I don’t mind a short wait, but come on! I think having reservations is a good thing (whether with a fee – Phipps – or without – Perimeter). I’d pay $5 easily if it meant that I could go sit in the food court with my kids and talk to them in a more relaxed manner. Plus, reservations help you not have to listen to (as many) screaming children. Get in and out faster at a time when Junior is at his best.

Kristen

October 13th, 2010
1:52 pm

Ah, jealousy and class warfare… I love Christmas. I’m sorry, the Holidays.

Merlin

October 13th, 2010
1:56 pm

Santa Claus is a profit center for Phipps which requires people/companies to bid for the privilege of providing Santa. Orchestrating his appearance and handling the reservations, the photos, the daily hair appointments, etc. is hardly a one man (or an inexpensive) show. I know and like the Phipps Santa, but the cost keeps my grandchildren from being regulars. I don’t blame that cost on Santa – he is just an employee in this gig.

Santa's Baby

October 13th, 2010
2:37 pm

The Santa at Lenox is the best around. At Christmas last year, my son asked Santa for a job for his daddy (my husband had been out of work for 18 months). I saw Santa’s eyes well up with tears. He’s never rushed my boys and has always been kind to them. We’ve been going to see him for 11 years and will continue as long as he is Santa. (By the way, my husband got a job in January! See, Santa was listening!)

Celest Benn

October 13th, 2010
3:09 pm

Sorry to say the website is down. What a disappointment !

MM

October 13th, 2010
3:13 pm

Website has crashed, don’t think they planned this out too well. Looks like a free website host and pretty sure they were not quite ready for the deluge of traffic. They have to make a fortune off of this, should probably invest in web host that can handle traffic.

Jacksmum

October 13th, 2010
3:19 pm

I got an appointment! Yea! This is a family tradition, and we travel to Atlanta now that we no longer live there.

Mmmmmm

October 13th, 2010
3:27 pm

Get over it people!

If you don’t want to pay $5 to go see a very good Santa and not have to wait in line all day – THEN DON’T.

But there’s no need to moan and cry about it. Go see the other Santas if that’s what makes you happy. Geez

Shaking My Head

October 13th, 2010
3:31 pm

That is AWESOME…they want to charge 5 bucks for setting up an appointment, YET THEY CAN’T EVEN GET THEIR WEBSITE TO STAY UP…NO FREAKING WAY….

Shaking My Head

October 13th, 2010
3:32 pm

I have no faith in them if they can’t even get the website to stay up, good use of that 5 bucks SANTA!!!

HOHOHO

October 13th, 2010
3:39 pm

It would be even better if the site worked and allowed you to book an appt. $5 for site maintenance seems to just be going in Phipps Mngt offices pocket. Website is a grade F

Lynn

October 13th, 2010
3:48 pm

Website down again this year! You think they would have learned last year when the website couldn’t handle the volume. Take the $5 and part of the additional high profit you make on pictures and DVDs and develop a site that actually works.

Very poor customer service!

Shaking My Head

October 13th, 2010
3:54 pm

it’s still not working. Way to go Santa! My child is sad now…

Rudolph

October 13th, 2010
3:55 pm

Big Fat Ripoff Shot is more like it. They must use a Commodore 64 to run their reservations – I’m sorry, the C64 was way faster!!!!!!!!!

HOHOHO

October 13th, 2010
4:02 pm

What a let down……get into the reservation system after 20 mins of attempts and finally get to click the date and hour…..then it crashes again…………time to go buy a Menorah! Looks like it will be Perimeter Mall this year!

Rudolph

October 13th, 2010
4:04 pm

Seriously, the rest of the reindeer and I are going on strike – I tried to email Santa but their website is down!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Margaret

October 13th, 2010
4:12 pm

I just tried to make an appointment. The website is malfunctioning due to high traffic. After trying many times, I was finally able to make an appointment for my one-year old (’cause it’s not fun to wait in a long line with a one-year old right?). I put in my credit card triumphantly…and received a message that the card was declined. I just checked my card account. This decline should not have happened! The malfunctioning website won’t let me enter another card. Hope there aren’t other frustrated customers out there like me. This was going to me my baby’s first visit with Santa — I think we’ll be going elsewhere this year. Maybe we’ll use the pager system at Perimeter.

als

October 13th, 2010
4:19 pm

Big Shot is once again a big cluster! Because this is the only Santa my child knows, I am beholden to the fee AGAIN (last year I boycotted shopping at Phipps on principle). They claimed the fee was to pay for the upgraded server. It took 55 minutes to get into the system to book the appointment this year because their server was overloaded. Why not stagger the appointments in 2 week increments? C’mon, you can’t figure this out? On top of all of that, they are so stingy with taking the photos to make sure to get a great shot, even though they are digital. I can’t wait until my child knows the truth!

Rudolph

October 13th, 2010
4:21 pm

This company is such a fraud. Every year its the same thing – “we’re so sorry”, “we’re looking into the problem”, “try back later”. They don’t give a crap because they sell out all of their appointments in 48 hours. Stop going and buying their pictures and you might see some money invested in current technology. Phipps is too good of a mall to deal with a lousy company like Big Shot.

KevinM

October 13th, 2010
4:37 pm

I called the company that supports the software they are using (in Arizona) and all I was told is that the server is bound and you won’t be able to retry again until tomorrow. Sure, the 103,000+ hits from this site will take that information and patiently await the next opportunity tomorrow.

The phone numbers have been taken off the hook, and there is no one going to be held accountable.

Still trying to make my wife happy….so i am waiting online instead of at Phipps, haha.