Reading, especially the “fine print,” has never been an American strong suit.

The "Your Other You" website was designed to appeal to "young men who love to play pranks on each other."
That trend continues in California, where a court is allowing a woman’s $10 million lawsuit to proceed against Toyota after she unwittingly agreed to take part in an elaborate online advertising hoax.
Wired Magazine reports Amanda Duick sued the carmaker in 2009 after she began receiving “frightening” e-mails from a stranger who appeared to know her personal details.
Duick was unknowingly signed up for Toyota’s bizarre advertising stunt by a friend, who selected one of five fictional characters to send her “stalker” emails.
She was sent a link to a “personality test” and agreed to the website’s terms and conditions, which stated she would receive emails for up to five days.
Shortly therafter, “Sebastian Bowler,” who claimed to be 25-year-old Englishman and soccer fanatic with a drinking problem, began emailing Duick.
According to court documents, the first email read: “Amber mate! Coming 2 Los Angeles. Gonna lay low at your place for a bit. Till it all blows over. Bringing Trigger.”
A link to a fake MySpace page showed “Sebastian” and Trigger, a large pit bull.
The following day she got an email including her previous home address, describing it as a “Nice place to hide out,” and advising her that “Trigger don’t throw up much anymore, but put some newspaper down in case.”
The messages grew more alarming.
“Had a brush with the law last night. Anyway, hopefully I’ll have lost them by the time I get to your place.”
One message said Sebastian ” … ran into a little problem at the hotel,” and Duick subsequently received an email from an individual identifying himself as “Jimmy Citro,” purporting to be the manager of a motel and billing Duick for the damage Bowler had done to the motel’s property.
The final email included a link to a video revealing the elaborate prank was just an advertising campaign for the Toyota Matrix.
I’m guessing Duick won’t be buying a Toyota anytime soon.
64 comments Add your comment
King Gator
September 13th, 2011
9:53 pm
the lawsuit is just a continuation of the “marketing scheme” by Toyota and you’ll are just proof it’s working
SAWB
September 13th, 2011
11:49 pm
OK, who was that following me at Lenox?
fhalexander
September 14th, 2011
5:38 am
Dean – This happened in 2009, before the acceleration blowup in the media. Which if you might remember was actually more media hype than actual issue. There was little coverage of the updates on these stories that blamed virtually all reported incidents on driver error.
Next Time
September 14th, 2011
6:25 am
HENRY, WAS THAT YOU? DANG IT WE MISSED… WE’LL GET YOU NEXT TIME. SORRY ABOUT YOUR LOSS OF HEAR AND HAVING TO YELL TO BE HEARD…
Oh, and just to nod to the topic, no case.
Who reads SPAM anyway?
September 14th, 2011
6:42 am
Everyone knows you don’t read email from people you don’t know. Now she wants to sue because SHE opened messages from strangers? GET REAL!!! I never would have seen it ’cause I DON’T OPEN SPAM!!!
Mysticsheesh
September 14th, 2011
7:28 am
Um, just curious… is she bothering to sue the “friend” who signed her up in the first place? After all, they would not have had any of the personal info (including her email address) had that not occurred. Maybe Toyota can sue the friend for starting the whole mess!
Prius Prius Me
September 14th, 2011
8:04 am
I think Toyota takes this very seriously. I know that Toyota actively safeguards customers’ personal data by securing that information behind locked doors and a closed computer system. It’s obvious that Toyota feels a responsibility to protect the consumer from ID theft. I’m sure that Toyota regrets any misunderstandings in this case.
Humor has been the backbone of advertising campaigns for decades. There is a risk of misunderstanding inherent in any droll marketing campaign. Perhaps if Toyota had made Trigger a turtle, or a ventriloquist’s puppet-dummy then the joke would have been more apparent, and thus the consumer would have appreciated the gag.
PJ
September 14th, 2011
8:05 am
This situation is wrong on every level! First, what kind of “friend” signs you up for a fake stalking (or, for that matter, even gives your personal email address to an ad campaign)?! Then, Amanda clicked a link to a personality test (almost always a bad idea unless you want your computer infected with adware/spyware) and agreed to its terms and conditions without reading them. Then, Toyota thought they could sell cars through frightening spam emails! Then, the judge declared that she could sue for living under the conditions to which she explicitly agreed! No one involved in this scenario has any sense of decency or, for that matter, common sense. The only way this could get worse would be for a jury to award her any money. (Note to Toyota: Fire your Marketing department and get a new ad agency)
Peaches
September 14th, 2011
8:09 am
Are you kidding me!! How stupid can one person really be!! Ok, Toyota was waaayyy more stupid for pulling the crap to begin with, but 10M? WTH for? Only if she is required to use the money for a brain transplant!!
kishore
September 14th, 2011
11:23 am
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