Day 6: Sony PlayStation Network down due to hackers

[Updated story: Sony admits hackers have stolen user info]

It’s been almost a full week and the PlayStation Network is still down.

The network, which has been down since Wednesday and allows 75 million users to play games with friends over the Internet, went down several times in February and March. The network is also used to deliver downloadable games and other static media. Sony’s Qriocity (pronounced “curiousity”) service, which provides streaming video, music and games, is also down.

Sony has not explained what happened exactly, but hackers are apparently behind the recent outage.

Take that hackers!

Take that hackers!

Late Friday, Sony said “An external intrusion on our system has affected our PlayStation Network … .”

External intrusion = Attack by hackers.

When will online gaming resume? Late Monday, a Sony spokesman said “I don’t have an update or timeframe to share at this point in time.”

Protecting the network from hackers has been a lot more difficult than Sony first predicted. Thursday night, Sony said it might only take a full day or two.

Saturday, Sony said “we are working around the clock to bring [the network] online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.”

The hacking group Anonymous, which some had thought may be behind Sony’s problems, say it’s not them. On the group’s Facebook page someone wrote, “ATTENTION: For everyone coming here complaining about the PSN or inquiring about it, We Do Not Know What Happened. This is not the work of Anonymous.”

Sony’s problems are also unrelated to Amazon’s crash, which has crippled many popular websites and online services including Reddit, Foursquare, Quora and Hootsuite.

This is a big blow, especially through the long holiday weekend. Some games can only be played online, and many of the more popular games, such as the “Call of Duty” series, usually have hundreds of thousands of players logging into online firefights.

So, hang up your M16 there won’t be any “Call of Duty” deathmatches until Sony fixes this thing.

As someone says below, sometimes “you get what you don’t pay for.” Time to fire up the Xbox 360.

* Check the PlayStation blog for the latest updates.

1,922 comments Add your comment

J-Ski

April 22nd, 2011
4:31 pm

Quit complaining and invite a friend over, smoke a bowl and play split screen zombies.

colin

April 22nd, 2011
4:31 pm

some of u r pathetic lol

david

April 22nd, 2011
4:32 pm

@boom
too bad we have already tried to track them from one of our servers and have also contacted them. they are not responsible for TRYING to hack or server.

Cod lover

April 22nd, 2011
4:32 pm

I need my daily dosage of Cod MW2!!!!! I dont have anything else to do!!! I am a PS3 player so I dont ever want to switch to xbox!!!
PS3+Online=Better. Thats wat I think!

kevin

April 22nd, 2011
4:32 pm

so david wat was the problem the whole time? and no im not trying to be a smartass. this is jus a ?

???

April 22nd, 2011
4:32 pm

buncha whining babies……. pathetic, its only down for 2 days

yo mama

April 22nd, 2011
4:32 pm

dont get an x-box cause u get hacked to ezly + they SUCK>:)

james bates

April 22nd, 2011
4:33 pm

to be fair, sony are doing the best they can to solve this problem, and to the people saying “im trading ps3 for xbox” the xbox has problems too you know, nobody or nothing is perfect in this world, and stop been so anxious and impatient, just because you can’t live a day without doing some “gaming” does’nt mean you have to rage, do something else, play some sports? meet some friends? get outside? there are other things to do you know, just because your addicted and cant bear not playing your games console does’nt mean you have to cry about it.

yo mama

April 22nd, 2011
4:33 pm

Xhoni

April 22nd, 2011
4:33 pm

So when do you thing sony will fix this problem???

???

April 22nd, 2011
4:33 pm

there is no problem only a massive update to make ps3 better

moe

April 22nd, 2011
4:33 pm

Enter your comments here

HikariSan

April 22nd, 2011
4:34 pm

I just bought a ps3 too…Oh well, this gives me time to level up on Patapon 3. :D

david

April 22nd, 2011
4:34 pm

@kevin
sombody has been trying to hack our servers….and there is also this lag problem thats all we are fixing it as we speak and should be no time before all you gamers out there are back on and playing.

moe

April 22nd, 2011
4:34 pm

So David at about 5:30pm it would work?

Msd1518

April 22nd, 2011
4:34 pm

No PSN meant I had to actually play the games offline, woo hoo just completed black ops 
Any news how long we gonna be off for in the UK ?

Shaun

April 22nd, 2011
4:34 pm

everybody relax, go outside for a change play outside or walk a dog, go hiking, now is a good time to reconnect with being human..CELEBRATE!!!

???

April 22nd, 2011
4:34 pm

i luv patapon!!!!!!!!!!

P P monster

April 22nd, 2011
4:35 pm

I’m gonna go do some crack, weed, liqueur, heroine, shrooms, and acid! if i die blame psn!

SGTlime

April 22nd, 2011
4:35 pm

everything has problems now and then but think of it this way xbox’s break much faster than ps3’s all you have to do is be patient for a couple days and in no time you will be picking up your M16 and blasting some heads off… no point gettin all wound up because at the end of the day ur paying less for ps3 because it has a longer life span than the xbox…

i have lived with playstation all my life starting from ps1…. and yeah ur gonna expect problems now and then… deal with it

Thank You David

April 22nd, 2011
4:35 pm

david

April 22nd, 2011
4:36 pm

@moe
anywhere from 5:30 to 6:30 is what i was told from the head technicians.

???

April 22nd, 2011
4:36 pm

enjoy the fresh backyard neighborhood smell(hopefully)

alex

April 22nd, 2011
4:36 pm

haha thats why xbox is better and good on em Anonymous all the way!! sold my ps3 got xbox better gaming and worth paying for!!

TheAntiMe

April 22nd, 2011
4:36 pm

Aww, you little xBox’ers will be back with Sony in no time. It’s pretty hard to be loyal to an xBox . . . kinda like being loyal to a snowball in the middle of summer . . . it doesn’t last.
Take your time Sony . . . I’ll be here when you get back

lol – I’m not going to get into a console war with you but your comment did make me laugh (thanks, btw). I like both consoles but when you check out the leaderboards on almost any game common to both consoles Xbox 360 has like twice as many people listed as does PS3. :)

anon

April 22nd, 2011
4:37 pm

I’m going to shoot up a mall and rape children at schools until psn is back on! and i will shoot a mother right in front of her son!

kevin

April 22nd, 2011
4:37 pm

The hacking group Anonymous, which some had thought may be behind Sony’s problems, say it’s not them.

popshot

April 22nd, 2011
4:37 pm

its george hotz he hacked the entire playstaion network after they filed the law suit against him when he put the jqailbreak out for the ps3

Moe

April 22nd, 2011
4:37 pm

wolfsage1

April 22nd, 2011
4:37 pm

Look lay of PSN
stupid hackers are to blame for this
they are so lame i see no purpose behind hacking it’s just another way of say your sorry and cant play fair so they cheat then get mad when their caught they are sooooo lame.

james bates

April 22nd, 2011
4:37 pm

sony are doing the best they can to sort out this problem, and to the people saying “ima trade my ps3 for xbox”, xbox has problems too you know, nobody and nothing in this world is perfect. stop been so anxious and impatient, just because you cant go for a day or two without gaming, do something else, play some sports, meet some friends, go outside, there are other things to do you know, the problem with most of you is your addicted and can’t bear not been able to play your ps3, do something else and stop raging and crying.

???

April 22nd, 2011
4:37 pm

all hail david, all hail david, all hail david, all hail david :) :) :)

eliase kassa

April 22nd, 2011
4:37 pm

my god i just came from my dads house, and now i cant play call of duty…. i was 2 thousand off my gold galli

call of duty man

April 22nd, 2011
4:38 pm

this is some bull crap because i’ve been waiting for 24 hours to play black ops and it is still in matnence this is retarded.

david

April 22nd, 2011
4:38 pm

@alex
you do realize anon are hacking xbox users bank accounts and stealing there money and microsoft points. thanks for the comment.

vizzem

April 22nd, 2011
4:38 pm

gosh what the heck! i really want to play some black ops!

sdominik1221

April 22nd, 2011
4:38 pm

i heard sony fired some guy. and a few guys warned sony if they did fire him. they would take down the network

Deeroc311

April 22nd, 2011
4:38 pm

for 1 f*ck Xbox and 2 sh*t happens i really want my COD this sux…. HURRY UP!!!

kevin

April 22nd, 2011
4:39 pm

hey david i got a ? y dont sony and microsoft like team up and make a kick ass system both companys together would make a load of money and i think it would be cool. or is there like a fight between sony and microsoft. but think abt it that would cool.

Getten Dahole

April 22nd, 2011
4:39 pm

I’m surprised they haven’t provided an update to your PSN users.

Merino420

April 22nd, 2011
4:40 pm

Harry Up Im Getting Bored Now

???

April 22nd, 2011
4:40 pm

nothing is perfect so shut up!!!!!!! psn is back in 30min to 1hr30min

david

April 22nd, 2011
4:41 pm

@kevin
that would be pretty cool except that would make the economy even worse there would be a lot of headbanging and cause a lot of controversies withing the business… it would not work out at all.

duecebig

April 22nd, 2011
4:42 pm

This is crazy, I brought Socom 4 and was only able to play the campaign. Haven’t played online yet. That’s why Xbox 360 is still better to me, you don’t have these problems. Especially when a new title game comes out, I always get new games for xbox instead of PS3 when a games comes out for both systems because of this. I wanted to play Socom 4 so bad this weekend too. I guess I’ll be playing my Xbox until the you guys fix this problem.

kayla

April 22nd, 2011
4:42 pm

i cant wait any longer they have to fix this problem nd netflix does work all u have to do is ….. when it tells u to sign in click sign in then it will say errer blah blah then click back it will than show u the netflix screen nd how its loading it will then ask u again to log in do the same again nd it will work……. at leat it worked for me on 3 different ps3 systems

Moe

April 22nd, 2011
4:42 pm

@david

are you at sony inc. right now?

anon

April 22nd, 2011
4:43 pm

ATTENTION ALL PLAYSTATION USERS!

WE SHALL RIOT AND KILL THOUSANDS OF INNOCENT PEOPLE AND EAT OUT THEIR ORGANS AND SCREAM “PLAYSTATION NETWORK BACK ON YET?” IF WE DONT HEAR ANY NEWS WE WILL ALL THEN MARCH TO THE HEADQUARTERS OF SONY AND START A HUGE ORGY IN FRONT OF THEM AND EJACULATE ALL OVER THEIR BUILDING!

bigdigga

April 22nd, 2011
4:44 pm

stop all the complaining before we get charged like greedy ass microsoft…

david

April 22nd, 2011
4:44 pm

@moe
no i have been working out of my house for past 2 weeks do to spinal injury.. i slipped 4 disk in my back.

david

April 22nd, 2011
4:44 pm

c’mon xbox 360 plzz is like imma buyy more cards than games . just not FUN