As a result of the enactment of the Patient Protection and Affordable Care Act, every charitable hospital must adopt a written financial assistance policy that identifies the specific eligibility criteria used by that hospital for providing free or discounted medical services to qualifying patients. In addition, a charitable hospital is prohibited from engaging in extraordinary collection actions before reasonable efforts have been made to determine whether a patient is eligible for assistance under the organization’s financial assistance policy. The Joint Committee on Taxation Technical Explanation indicates that “extraordinary” collection actions include “lawsuits, liens on residences, arrests, body attachments, or other similar collection practices.” The Technical Explanation indicates that “reasonable efforts” will include “notification by the hospital of its financial assistance policy upon admission and in written and oral communications with regard to
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