Who should be the next APS superintendent?

Any candidates out there for the superintendent’s job in Atlanta?

A Get Schooled poster suggested that the APS board has already been sizing up potential candidates. The poster wrote on an earlier blog: “Dr. Marcia Lyles former Deputy Chancellor of New York City Public Schools and Now Superintendent in Delaware has been seen meeting with School Board Members in Atlanta. A good choice. Stan Mims a former Superintendent, also from New York City Public Schools is a strong candidate. Arlene Ackaman would be the best choice but wont leave Philadelphia anytime soon, then there is Linda Darling Hammond a professor at Stanford University. In house there is Randy Bynum who is well liked by principals because he is not dogmatic like many of the Executive leadership team. There are many principals to consider but the board is too stupid to consider them. There is Tyrone Smith at Mays, Vincent Murray at Grady, Shirlene Carter at Southside, Melody Morgan at Coretta Scott King and a few other Principals who has the skills and work ethic to do the work. There is a few Middle School Principals that have the skills, Andre Williams at Coan Middle School, Dr. Battle at King Middle School and even Betsy Bockman at inman is said to know the work.”

A few people have suggested Michelle Rhee from the Washington, D.C., system, but I don’t think she would come to Atlanta.  With the trend in hiring non educators to the job, the field is considerably wider. Georgia has not experimented with hiring non educators as superintendents. Not sure if Atlanta is willing to be the first.

Here is what blogger Andrew J. Rotherham of Eduwonk.com said about alternative candidates in his Time.com column:

Meanwhile, the record of school leaders who come into education from other fields is mixed. Yet the same is obviously true of school leaders from within education – these jobs require a blend of managerial, political, and leadership skills, and not just anyone can succeed in these roles. However, as with teaching, there is no evidence that school leadership preparation programs or the elaborate credentialing requirements for school leaders have any impact on quality.

One popular source of executive talent for school districts the armed services. Yet in my admittedly unscientific sample of about a dozen former military leaders, their success or failure seems to have less to do with the rank they attained than what they actually did in the service. For instance, those who implemented big changes or captained a new kind of ship seemed to have an easier go of it than those who oversaw already established processes.

That’s why questioning education’s relentless focus on certifications is not the same as arguing that anyone can teach or lead a school. Though education is frequently compared to medicine, it is in fact more akin to journalism or business (or policy analysis), where a blend of credentials and past performance informs high-stakes hiring decisions. That’s imperfect, too, but a better fit for an industry like education than today’s slavish devotion to credentials.

214 comments Add your comment

Dr. John Trotter

November 21st, 2010
9:34 am

The next superintendent of Atlanta should be someone who is a healer because the employees and parents and students of Atlanta have suffered tremendously under the heavy-hands of the Beverly Hall Administration. Forget hiring another “messiah” who will come in here and slash and burn. Our cup runneth over with this type of so-called leadership.

The next superintendent should be someone who understands, as we constantly say at MACE, that you cannot have good learning conditions until you first have good teaching conditions. Just look around the state of Georgia. The board will make a mistake by going beyond the state of Georgia. You need someone who understands Georgia and the culture of schools here. The great temptation for this school board is to go beyond Georgia seeking another “savior.” There aren’t any “saviors” out there, school board. Instead of the Harrises, Halls, and Canadas, just find another Butts or Strickland or Lester or Jarrell. When you go over land and sea looking for a “messiah,” then this new superintendent will come in and feel that he or she must make his or her mark. We tire of this mess. Just find someone from Georgia who shows respect. Human respect. Decency. That’s the word.

Springdale Park Elementary Parent

November 21st, 2010
9:34 am

Let’s talk about those “high-stakes hiring decisions.” I contend the most important person in your neighborhood (and mine) is your elementary school principal. With a good one, your kid comes out of fifth grade with a hunger for learning and with a solid idea of what’s expected, behaviorally and otherwise, in the classroom. With a bad one, your kid is processed by a few mediocre teachers (hand-picked sorority sisters of the principal) and emerges a sullen 11-year old; a migraine-in-waiting for the middle school principal up the road.
How did Bev Hall do for us? She hand-picked for our beautiful elementary school (a school that literally could have attracted a PhD superstar from anywhere in the country) the former principal of CW Hill. Why? “Well, just look at the rapid rise in her school’s CRCT scores!” Hall gushed.
Well, I have looked at those scores, and the GBI is looking at them right now. Guess what? They’re utterly fraudulent.

Now, just because Hall didn’t know about the cheating back then (or did she?) and just because our now-principal didn’t erase any of those test pages herself (or did she?), it doesn’t make it any harder to swallow that we now have an underqualified principal with a fraudulent resume; a woman who bullies good teachers, hired a technology “specialist” who doesn’t know how to use the computers in her lab, and is holding PE classes

So yes, by all means, find a superintendent

David

November 21st, 2010
9:35 am

Will race play a factor in who is hired?

Springdale Park Elementary Parent

November 21st, 2010
9:36 am

…holding PE classes in the school parking lot because of her inability to get the paperwork done on our ready-to-use new gym space. So by all means, find a superintendent who can make good hiring decisions. The legacy of Bev Hall’s poor hiring decisions will be with us for many, many years.

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Dr. John Trotter

November 21st, 2010
9:44 am

Several on the above “suggested” list would be as bad or worse than Hall, in my opinion. Whoever submitted this list, I fear, has an agenda to keep things the same. This list is certainly not the kind of leadership of which I speak. Horrors.

bootney farnsworth

November 21st, 2010
9:46 am

@ David

you’re kidding, right?
under Reid?

you’re asking if water is wet

bootney farnsworth

November 21st, 2010
9:49 am

of all the names listed above, Michelle Rhee is the only one worthy of consideration.

but she plays by the rules, puts the kids first, and demands accountability.

no way on earth she’s want to wade into our sewer

bootney farnsworth

November 21st, 2010
9:56 am

the trend towards non educators in leadership was a good try, but from my experience working for the BOR its not gonna fly long term.

Chancellor Davis is a personable, hardworking, well intentioned man who is unable to actually make things happen. hell, he can’t even keep a minor player like GPC pres Anthony Tricoli under control.

one of the biggest issues dealing with a business guy is they don’t fundamentally understand the ebb and flow of education. we can’t model IBM ’cause our cultures are totally different

bootney farnsworth

November 21st, 2010
10:01 am

BTW: as long as Sonny and Tommy and the good ole boys are passing out money like we have it, how about sending some my way?

I’ve not seen a raise in three/four years.

bootney farnsworth

November 21st, 2010
10:04 am

just for giggles:

any chance Joe Clark is still alive?

Baker

November 21st, 2010
10:07 am

@bootney- Joe Clark is still alive but is out of the teaching game and into the motivational speaking game. Get or at least go after Michelle Rhee or you’re not serious.

Teacher

November 21st, 2010
10:18 am

I believe the next APS super should not be from Georgia. The educational perspective of anyone raised under Georgia’s current system is limited at best. I also think the new super should be white. Let’s stop all this cronyism and hiring sorority sisters who cannot speak with proper grammar!

Atlanta’s children need caring teachers who can give them the structure they do not get at home, classroom management that engages all students in the learning process, and organized lesson plans that have clearly measurable layers of standards based instuction.

APS students need positive black role models, but most importantly, they need highly educated (not the paper mill degrees) who love kids, believes in all students, and are devoted to student achievement. achievement.

[...] Who should be the next APS superintendent? | Get Schooled. [...]

[...] Who should be the next APS superintendent?Atlanta Journal Constitution (blog)Atlanta Public Schools: Hall shouldn't wait until June to leaveAtlanta Journal ConstitutionAtlanta Journal Constitution -WGCL Atlantaall 28 news articles » [...]

[...] Who should be the next APS superintendent?Atlanta Journal Constitution (blog)Atlanta Public Schools: Hall shouldn't wait until June to leaveAtlanta Journal ConstitutionAtlanta Journal Constitution -WGCL Atlantaall 28 news articles » [...]

Angela

November 21st, 2010
10:50 am

Well my two cent says that the super should only and always be someone who has not been out of the classroom for more than three years. The board should only consist of those with college degrees in education and have taught in the public sector for more than ten years. There are too many so called stake holders that don’t have a clue about education much less about the real truth of what really is going on inside of the classroom or what is needed inside of the classroom.

I know that someone is going to say something about having some business sense well, that too however, lets start with what is needed to make sure that teachers get what they need to effectively perform their jobs. The number one thing is to make parents held responsible for their children’s actions.

Just to share my lastest parent experience – On Friday I had a student to tell me that her stomach hurt. I ask her did she inform her mother of this before she left home? She said “yes.” I ask well “what did your mother say,” she responded with “she did not say anything,” With that last response the child vomited. The nurse called the mother to come and pick-up her child. When the mother came she told my principal that the students had been eating inside of the classroom and she felt that that was the reason that her daughter was ill (she has never attended a conference not even when I had her son two years ago). My principal in-turn ask me not to eat in the classroom. Well, the mother runs a day care inside of her home. I figure without a license. She appeared to be more concerned with how many children that she can babysitt inside of her home than her own child. This parent is also one who will bring her children to school in the morning for them to get breakfast and pick them up to go to the dentist or doctor at 8:30am. With this in mind parents have too much control and lack what is needed for their own children and administration does not stand up for what they should.

I was eating inside of my classroom because of dirty tables based upon students can no longer wipe the tables. Also, I have been having teachable lunches. My students view educational lessons on UnitedStreaming in math, reading, science, etc.

Please!

November 21st, 2010
11:18 am

Take Ed Heatley.

Lee

November 21st, 2010
11:19 am

As a general rule, I prefer to promote from within. However, in the case of APS, a significant percentage of your leadership is tainted by their association with Beverly Hall.

In this case, you have two objectives:

1. Right the ship.
2. Establish leadership for long term stability.

I don’t think one person can do both.

No, what APS is a corporate type headhunter who can come in and clean house. It’s not going to be pretty, but it is a necessary step. However, this type of leadership typically does not do well long term. For that, you’re going to need a strong leader with an unimpeachable ethics history and credentials.

If I were on the APS BOE:
1. Terminate Beverly Hall contract with cause, immediately.
2. Hire in interim Superintendent to do the dirty work of cleaning house.
3. Begin the search for you next Superintendent. Anyone with any association with Beverly Hall is automatically disqualified.

BSD

November 21st, 2010
11:20 am

I will see you all in June in my door is always open thanks. I am ready to get to work for our childrens.

catlady

November 21st, 2010
12:02 pm

We do not need anyone who is already employed by APS. That immediately disqualifies them. Also, if their family member works for APS, that disqualifies them. Too much of the already-entrenched system.

We don’t need any Yankees, foreigners, or folks from out west. And we need no one with any diploma-mill degrees.

The new supt. needs a minimum of 20 years directly in the classroom, some of it working with highly at-risk students.

S/he needs to be able to read research with a discerning eye, must be able to ask intelligent questions (as opposed to quasi-intelligent spin-type answers) and have a spotless record of integrity in all areas.

We must have a supt. who can drive themselves to meetings, and knows which kind of gas to put in their taxpayer-paid Ford Focus.

The new supt. must commit to hiring no family members, and be willing to put back into the classroom or fire every person currently working for the Central Office. S/he must be willing to hire only the best, and fire anyone involved in any misappropriation of any school system monies or materials immediately.

S/he must know his/her azz from a hole in the ground.

teacher&mom

November 21st, 2010
12:18 pm

@Dr. Trotter and Catlady….I recommend both of you for the search committee :)

Dr. John Trotter

November 21st, 2010
12:20 pm

Michelle Rhee is a slasher. Was a disaster in Washington, D. C. Would make Beverly Hall look like a sweet Aunt Bee.

Dr. John Trotter

November 21st, 2010
12:21 pm

No, thank you! I have the best job in American now! Ha!

Dr. John Trotter

November 21st, 2010
12:22 pm

America, not American. Desculpe!

APS Teacher

November 21st, 2010
12:41 pm

I completely agree that Dr. Hall should go now! I also believe that the system needs to be reorganized. Too many people in the system have an affiliation with Dr. Hall. It was mentioned that Randy Bynum is well liked by the principals….Let me tell you why…Zero accountability. Principals have been sitting in schools making six-figure salaries while spending three or four years on the Needs Improvement list. These same principals, by the way, are frequently out golfing with Bynum. A total shake-up is necessary…the entire central office. Too many jobs for frat brothers and sorrority sisters who buy degrees from diploma mills. If you live an work in Georgia, but worked on your degree from a school that is out of state…something is wrong with that picture! We need a legitimate Ph.D. with urban experience…not already employed by APS.

West

November 21st, 2010
12:45 pm

@ Dr.John….concerning Michelle Rhee, you say that she “is a slasher”….is that a bad thing? When confronted with an inefficient bureaucracy isn’t experience “slashing” a good thing? Seems to me it is an essential strength for someone to be an effective leader in APS – don’t waste too much time coddling proven failures, slash from the bottom and hire top talent.

APS Teacher

November 21st, 2010
12:46 pm

Its been said that Ed HEatley only hires his Frat brothers for leadership positions. maybe he should be investigated. NO THANKS…Clayton county can keep him.

Attentive Parent

November 21st, 2010
12:50 pm

I cannot believe someone suggested Linda Darling-Hammond. She is a fount of bad ideas and the elementary charter school that implemented her recommendations had to be closed for poor performance.

I think each super should be asked whether they are willing to implement proven effective techniques to teach reading, writing, math, and science.

And then ask their opinion of what is effective and why?

That way each APS child can truly become the best student they are capable of becoming and use their school day to move beyond their SES circumstances.

Please 2

November 21st, 2010
12:52 pm

No APS Teacher, y’all can have him!!!!!!!!!

APS Teacher

November 21st, 2010
12:58 pm

@Please 2….I heard he has a Napolean complex….couldnt handle the scrutiny in our system

Dr. John Trotter

November 21st, 2010
1:02 pm

I know exactly whom APS needs to hire to clean up its mess, restore integrity to the system, and boost morale. But, for fear that my endorsement of his/her candidacy would cause him/her to lose any chance of being hired, I will remain mute on this matter. Clayton County should have hired this person also. Great credentials and reputation. This person was even selected for a impressive accolade by his/her peers. He/she is currently working in Georgia. This is all that I am going to say, again, for fear that I may taint his/her chances, if he/she even thinks of applying. If you try to guess, then fine. But, I will neither confirm nor deny about whom I am thinking.

Dr. John Trotter

November 21st, 2010
1:04 pm

I know exactly whom APS needs to hire to clean up its mess, restore integrity to the system, and boost morale. But, for fear that my endorsement of his/her candidacy would cause him/her to lose any chance of being hired, I will remain mute on this matter. Clayton County should have hired this person also. Great credentials and reputation. This person was even selected for a impressive accolade by his/her peers. He/she is currently working in Georgia. This is all that I am going to say, again, for fear that I may taint his/her chances, if he/she even thinks of applying. If you try to guess, then fine. But, I will neither confirm nor deny about whom I am thinking.

Maureen, this post is being hi-jacked by the Filter Monster. Let me try again.

Dr. John Trotter

November 21st, 2010
1:06 pm

Maureen: My last two attemtps to post something have been hi-jacked. Can’t figure out why…except the phrase “Clayton County” was used. Is this too anathema to get through the filter? Ha!

Dr. John Trotter

November 21st, 2010
1:11 pm

Sometimes the Filter Monster makes absolutely no sense. I examined the post carefully, and it is very “innocent” in its language. What’s the deal with this temperamental Filter Monster? As my mother says, “It makes you want to chew tobacco!”

Ohhh, yeahhh...can't wait

November 21st, 2010
1:13 pm

I hope and pray that the new super starts first with the Executive Director of Office of Student Programs and Services. He has made the 6th floor into a mini Bunche Middle School. He appoints his friends’ children into hourly positions with no proven track record. His ask-no-questions-robot with her newly made-up position of Director of Office of Student Programs and Services is a $95K a year paid secretary who does nothing but walk around spouting out whatever he says because she doesn’t know any better. By the way, Dr. Bev let him make up this new position in one of the worse educational budget crunches in current history.

Try to work in the schools under him. Nobody knows what to do because he makes up new policies every day based on who he talks to last which are mostly his old principal cronies…allowing them to call in favors on a daily basis. Policy A is in effect on Monday, but changed by Tuesday because one of his previous principal buddies didn’t like it. He is too busy trying to be the director of the programs under him to step back and look at the entire picture, which does not make a good leader.

Please, please take a look at his real politics…not the ones he publicly announces.

APS Parent

November 21st, 2010
1:18 pm

Maureen, you should officially stop blogging or whatever it is that you do. Don’t insult the Board by calling them “too stupid to consider” in house people for the new APS superintendent job. Randolph Bynum =Joke. Tyrone Smith=Joke. Vincent Murray=Joke. Shirlene Carter=Joke. Melody Morgan=Joke. Andre Williams=Joke. Dr. Battle=Joke. Besty Bockman=Joke.

Dr. John Trotter

November 21st, 2010
1:19 pm

There’s no doubt that the Taj Mahal on Trinity Avenue needs a political razing. It is atrocious and beyond reform. But, when I talk about a “slasher,” I mean not hiring someone as superintendent who hires morons at the Cental Office who turn around and treat those on the front lines (viz, the teachers) like they are serfs. This is what I am talking about when I say we don’t need another “slasher.” A sharp and well-meaning superintendent will be able to read right through all of the bull sh-t on Trinity Avenue.

High School worker

November 21st, 2010
1:27 pm

The best candidate from in house is Randy Bynum and the truth is that he is liked by principals because he is supportive. My child principal is at Grady High School and he is hard worker and is always involved in the community so I take offense to the notion that all principals do is sit on their rear and play gulf. I also work at a school and I can tell you my principal Shirlene Carter is at the school sometimes from seven and leaves at night. I have students at Crim and you can call the principal at eight in the morning or eight at night and he is usually there answering his phone. These people work hard so do not dismiss their work. The salary for principals in Atlanta should be $300,000 a year. Try dealing with these rude, disrespectfull savages that parents are sending to our schools and then complain about the salary, are you serious. So many haters are here because you dont have the education or skills to do the job.

R.Jordan-Montgomery

November 21st, 2010
1:29 pm

Retired APS…..Unfortunately, I have watched over the years the donwhill spiril of our school system. Low morale, fewer and fewer raises, but the same or more is expected of the teachers. They continue to do the best they can to provide materials through their own pocketbooks because they consantly hear, “there is no money for supplies”. But yet the Superintendent continued to receive bonuses enough to pay a year’s salary for some one who deserves it. People were placed in Top administrative positions who did not deserve them while others who did work hard were always overlooked. If you were not in the CLIQUE, you could forget moving up. This is the reason so many Principals got positions, but these same persons have reputatrions of abusing their staff in a number of ways and almost dares the staff to say anything. I admit, some things may need to stay within the realms of the building, but when such behaviors affect everybody, now you have problems. People have been afraid to come forth for fear of losing jobs when they see issues of no integrity going on. Now we see what can happen! Not only does this affect current employees, but those of use have given 30+ or more years dedication to Atlanta. Whole departments have been destroyed through “Bullying”. I still can’t understand where this is FOR the CHILDREN! What children! Get rid of all So Called Executive Directrors with Hall. Taste their own medicine.
People are having heart attacks, strokes due to the stress and dying. Woe be unto you Dr. Hall.

Retired and glad I Survived

High School worker

November 21st, 2010
1:29 pm

Dr. John Trotter
are you gay

Taxed Too Much

November 21st, 2010
1:30 pm

Did Maureen suggest the same Coretta Scott King principal Melody Morgan, I mean, Hall crony who is currently under investigation by PSC for fraud? Do your homework Missy. She’s on her way out too.

High School worker

November 21st, 2010
1:31 pm

Aps parent do you no any of these people or are you mad because you are unemployed and your child is a fool

High School worker

November 21st, 2010
1:32 pm

Taxed Too Much, did you get fired for incompetience too

jsh

November 21st, 2010
1:34 pm

Atlanta has very problems including APS. Beverly Hall is a start leaving, the whole APS Board should be fired and the school system placed in temporary receivership until competent Board and a superintendent is hired. I do not care what issues the board has/had. they are hurting this city with their crapola now and inappropriately using our taxpayors funds.

There should also be several APS taxpayors on the interviewing committee because APS cannot continue demanding tax money with NO accountability. We pay enough on our property taxes for APS. The governor should review the accountability of APS and reform the whole taxing authority.

Atlanta is treading down the same path of Detroit with very high taxes. APS should be examined carefully, thoughtfully and with educational oversight. The administrative costs should be slashed and the funds placed in direct education. All of the children of Atlanta deceive a good education and given the amount of funds used by APS if it is not possible, then vouchers are a viable option.

Part of the future of this city is our children and education…do it right or find alternatives!

Cobb Teacher

November 21st, 2010
1:38 pm

Randy Bynum didn’t leave Cobb with a good reputation, why would he have a good one in APS? Look into his past, his brother, ect before you even consider him.

Taxed Too Much

November 21st, 2010
1:40 pm

High School Worker misspelled “incompetence”. I guess that’s why you are a high school worker. Oh, well.

Ed Johnson

November 21st, 2010
1:42 pm

@Dr. John Trotter wrote:

“The next superintendent of Atlanta should be someone who is a healer because the employees and parents and students of Atlanta have suffered tremendously under the heavy-hands of the Beverly Hall Administration. Forget hiring another “messiah” who will come in here and slash and burn. Our cup runneth over with this type of so-called leadership.”

Please, do not underestimate what Trotter says, here. An understanding of psychology must be an equal slice of the next superintendent’s leadership persona. And that psychology must be about human psychology, not about “urban psychology,” not about “black” psychology, not about “white” psychology, not about placating Atlanta business community’s psychology.

Mess up this opportunity and Atlanta public schools will go over the brink, for good.

But the question “Who should be the next APS superintendent?” invites undermining Trotter’s point and setting up APS to indeed go over the brink. Why? Because the question amounts to a one-bubble test item for which to merely choose an answer based on personal preferences and prejudices. Our public schools can no longer afford such simplistic solutions to complex problems, like those typical of Atlanta business community involvement, directly or through their façades, EduPAC and Atlanta Education Fund.

A better question might be, “By what quality-based process or method to help identify and select the next superintendent?”

And, frankly, there is such a process. It is the Malcolm Baldrige National Quality Award process and criteria. The Atlanta school board should engage Georgia’s own Georgia Oglethorpe Award Process, Inc., to assess the organizational health of APS by the Baldrige Criteria and then use the results of that assessment to inform identifying and selecting the next superintendent “in a community-wide dialogue,” as the new APS board chair, Khaatim El, has committed doing.

Ernestine Brooks

November 21st, 2010
1:44 pm

APS Parent

November 21st, 2010
1:57 pm

Whoever the next superintendent is, he/she must be someone whose educational reforms effect real and documentable positive change in the classroom. The City of Atlanta must have a viable public education system in place that works for all students – no matter which part of the city they live in.

When my first child started APS schools years ago, the information about the various reforms printed in the slick APS glossy pamphlets sounded great. After following these reforms over and through the years, I am not sure they have worked. In fact given a few more recent reforms of APS, I have come to believe that some of the reforms may actually have damaged the education of some of the students.

If Dr. Hall’s reforms have effectuated “real” change in APS, then those changes should be evident across all boundaries of the city of Atlanta. She’s had ten years for many of them to work their way through the system. If there has been any upward or downward progress, I think it was another force in the students/schools.

There are some very high-performing schools in APS. Those schools for the most part are located in neighborhoods with highly educated and driven parents who have the time and energy to do anything for their child, their child’s teacher or their child’s school to ensure that everything that is needed to educate their child is in place. (I know about those schools – they are located on my side of town. If you look for the helicopter pad on the playground, you’ll see all of us parents queing up to land each day.)

There are also very low-performing schools in APS. Many of those schools appear on the list of 58 schools tagged by the state for investigation. If you look at the data for these schools, you will notice that some are in lower socio-economic neighborhoods where most parents do not have the luxury of spending countless hours at school or know how to work it downtown to get extras from APS for their schools. Of particular interest though is that not all of these schools are located in lower socio-economic neighborhoods. There are some very affluent neighborhoods on the southside of town that have the same formula for success with one difference – the parents in those neighborhoods have decided it is easier to send their kids to private school than work or hope for the best in their neighborhood APS schools.

As research indicates, appropriate parental involvement and socio-economic status play a role in the ability to educate a student successfully. A public school system cannot pick its’ student/parent mix like private schools, but it must do its best to educate the masses of students who will one day either become a citizen in the community or a prisoner in the prisons. I’d rather invest in the positive outcome for all of our Atlanta kids. I’d beg the ABOE to look beyond the glossies when hiring the next superintendent. Look beneath the smoke and mirrors and select someone obsessed with all APS students and not just those neighborhoods where the schools have a helicopter pad on the playground.

PS – While the ABOE is working on selecting a superintendent, they need to hire a firm like Bain & Company to come in and do a critical analysis of APS operations/departments from top down. Department/employee roles need to be documented; standard policies and procedures need to be documented; and any employees (the “middlemen”) whose roles are not directly linked to improving the education of the students or whose roles overlap in nonproductive ways needs to be removed from the payrolls. Change can work for good……