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Restaurant inspections, repeated complaints

Recently, the DeKalb County Board of Health’s Environment Health offices has received repeated complaints about Fortune Cookie Chinese Restaurant, located at 2480 Briarcliff Road, Suite 7, Atlanta.

The complaints revolved around Fortune Cookie not posting the current food safety score. The reader complained directly to the county office and to The Atlanta Journal-Constitution, saying the restaurant would repeatedly take the current score down and replace it with a higher, older score.

The DeKalb County office responded to several questions regarding this issue. Here are excerpts.

Q: Can the inspector revisit to see if the exam is posted properly (reader says a plant block view of it)?

A: Yes, an inspector may conduct a site visit to ensure the inspection report is posted.

Q: What is the consequence of repeated noncompliance of regulations – and this one specifically?

A: There are a number of options for repeated noncompliance of regulations ranging from mandatory food safety training, completing a risk control plan, or issuing a legal summons. In this particular case the inspector responded to the initial complaint that was filed on April 9 with a site visit on April 12. The inspector ensured the most recent inspection was posted (which it was not upon the inspector’s arrival) prior to leaving. The complainant did contact us to advise us that the most recent inspection report was not posted. On April 18 the inspector returned and voided all previous inspections reports and had the operator post the most recent inspection. The inspector also issued a legal notice of violation regarding the specific code provision the restaurant operator was in violation of.

Q: Does it require extra visits to the restaurant if an establishment faces repeated citations?

A: Yes. To properly investigate the complaint a site visit(s) must be conducted.

Q: I know that the city cannot plant someone in the restaurants all the time, but if patrons complain repeatedly, is the restaurant charged for extra visits to the location?

A: If the complaints are validated a legal summons can be issued to the person in charge.

Here are more recent inspection scores from across the metro area.

DeKalb County

  • Bistro @ Courtyard by Marriott , 130 Clairmont Ave., Decatur. 90/A
  • Pizza Hut, 5150 Memorial Drive, Decatur. 95/A

Fayetteville County

  • Carrabba’s Italian Grill, 500 Commerce Drive, Peachtree City. 93/A
  • Dunkin Donuts, 228 Peachtree Shopping Center Peachtree City. 95/A
  • Lucky Star Restaurant Inc., dba Grand Buffet, 172 Banks Crossing Fayetteville. 80/B

Fulton County

  • Fatmata’s Restaurant, 2975 Headland Drive, Atlanta. 99/A
  • Gekko Sushi and Lounge, 620 Glen Iris Drive, Suite C, Atlanta. 89/B
  • Ippolito’s, 6623 Roswell Road, Atlanta. 95/A

Gwinnett County

  • El Grill, 5265 Jimmy Carter Blvd., Norcross. 81/B
  • China Wok, 5345-L Jimmy Carter Blvd., Norcross. 90/A

— by Lisa Gibson for the Food & More blog

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