BlackBerry CEO: Apple’s iPhone outdated

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The new touchscreen BlackBerry Z10 smartphone is displayed in New York. (Associated Press)

The new touchscreen BlackBerry Z10 smartphone is displayed in New York. (Associated Press)

(Updated 3:27 p.m.)

The iPhone is not what people want these days because it lacks innovation and “it’s just kind of sitting there,” according to (wait for it) the head of BlackBerry.

BlackBerry began selling its new touchscreen BlackBerry Z10 on Friday in the United States. It’s already on sale in other parts of the world. A keyboard version of the smartphone, the Q10, will be available in several months.

Thorsten Heins, head of BlackBerry, told The Associated Press that its new phone, which allows users to have multiple applications open at one time like on a desktop computer, will give the new device an edge over Apple’s smartphone, which he says gives users nothing new.

“It’s still the same,” Heins said of the Apple device. “It is a sequential way to work and that’s not what people want today anymore. They want multitasking.”

Heins also told CNET that Samsung Electronics, the maker of Galaxy phones, will never be able to offer “top-notch platinum” security because of the inherent open nature of Google’s Android operating system.

Despite the trash-talking, traders on Wall Street were not impressed with BlackBerry on Friday, sending its shares down more than 8 percent at one point, while shares of Apple traded higher. Samsung’s stock traded only slightly lower.

Of course, by bashing Apple and Samsung, Heins was trying to generate excitement for the BlackBerry, which had fallen behind competitors in giving customers the latest smartphone technology. The lack of innovation has cost the Canadian company big customers, including U.S. government agencies.

As for the delay in the keyboard version, Heins suggested carriers might be the cause. “It’s our job to deliver the right software package and the right software quality to the carriers,” he said. “Then it is on the carriers to decide how intense they want their testing cycle to be and that really can range from a few weeks to three months.”

Apple isn’t commenting on the BlackBerry chief’s swipe. What do you think? Is the iPhone the same old same old?

72 comments Add your comment

Don't Tread

March 22nd, 2013
9:39 am

Thorsten Heins wishes the Blackberry was an iPhone. Blackberry was king of the mobile device world when secure corporate email on a phone was a radical new innovation, but it’s a bit behind the times now. I don’t think running multiple apps simultaneously on a phone will tip the balance of power much. (Really, how many apps do you want simultaneously sharing your phone’s 4 inch screen?)

Calvin G. Sims, Sr.

March 22nd, 2013
10:47 am

They can have my iPhone when the pry it from my cold-dead-fingers.

Go Falcons!!!

A.B. Normal

March 22nd, 2013
10:50 am

What @Calvin said.

Steve

March 22nd, 2013
10:54 am

The iPhone isn’t revolutionizing the phone industry but neither are Samsung or Blackberry. All of the new models are incremental upgrades. Roll the clock back to 2007 and look at the iPhone keynote. What were the major innovations of the original iPhone? On the hardware side, Apple brought multitouch to the market. On the software side, we got iOS, a unix based mobile operating system. Blackberry is boasting things Apple could have done 6 years ago but chose not to (multi screen apps, physical keyboard, etc.) jobs said in the iPhone keynote Apple was 5 years ahead of the competition. He was right. It’s 5 years later and the market in the US is near full saturation. It’s time to innovate in another product category.

Kew

March 22nd, 2013
10:56 am

Blackberry is trying to jump into a fight (Apple vs Samsung) that they was not invited to because they are not up to par. Nobody care about what Blackberry thinks – this game is between Apple and Samsung. Now go hush little doggy (Blackberry).

Calvin G. Sims, Sr.

March 22nd, 2013
10:57 am

My wife,children and I are an iFamily. It is hard to imagine what life would be like without our iStuff. I hate computer games, I am talking about practical uses for this technology. Our phones and tablets keep us organized and the productivity tools are a plus. They are made with the highest quality and last forever.

Something to think about: Apple makes a single model, How many different models do all the others make and why? Can’t they figure it out and make a commitment?

And, of course, Go Falcons!!!

Kew

March 22nd, 2013
11:05 am

Calvin, I agree…my family is an ifamily too. We are so connected by having the iPhone. Having the iPhone is like having my family nearby even when I’m on the road traveling. Oh and don’t forget my very reliable personal assistant, Ms. Siri….my wife doesn’t mind me taking that lady alone with me on business trip.

LTA

March 22nd, 2013
11:05 am

For the most part consumers want whatever everyone else wants or whatever is “hot”. Right now it’s Apple and Samsung, somewhere down the road it will be something else. That’s how its always worked in the cell phone industry. Remember when Nokia and Motorola were the only phones people wanted? Exactly.

"i" for life

March 22nd, 2013
11:18 am

We’re also an iFamily. Have been for years. Way before the i products started coming out.

I’ve always understood why tech people liked PC/Windows products. I have never understood why non tech people, which is most people, bought PC/Windows stuff.

People would always say to us, “Apple cost too much.” My wife and I would then sit back as their computers broke down, or were infected with the this or that virus of the week. While they were purchasing their second or sometimes third laptop or desktop, our Macs were still humming along, doing the job.

Apple throughout most of its history has built quality, user friendly products and for that you pay. We’ve always felt, given what we do with our computers and being non tech people, the investment was worth it.

Josh

March 22nd, 2013
11:20 am

It’s funny – BlackBerry devices were a product of their ecosystem (BES, then later BIS). It was more than the device and the device software – their growth to prominence was that everything worked as a splendid cohesive unit.

Now, Thorstein Heins is saying “our shiny widget is better than Apple’s shiny widget.”

Well that thinking is completely counter to what makes a device as successful as the iPhone, and previously what made BlackBerry seemingly untouchable.

BES (now Enterprise *Service*) is unnecessary. Security is a given. Enterprise calendar and contact sync – BlackBerry’s final unique differentiators – are available on all devices (thanks to the world waking up to a more open sync ecosystem). And BlackBerry Messenger is only used by fanboys and drug dealers.

Bye, bye RIM… I mean BlackBerry.

Eric

March 22nd, 2013
11:26 am

Oh Apple Fanboys are upset. Everyone give them a tissue.

So?

March 22nd, 2013
11:27 am

All the dismissive comments on Blackberry — and no one here has actually bought one and tried it yet. May be poor — but we don’t know yet.

"i" for life

March 22nd, 2013
11:30 am

Josh, for BlackBerry, way too little, way too late?

Hokey47

March 22nd, 2013
11:33 am

Blackberry is not the only device to have the functionality to swipe between personal and business apps, but because of their unique position in the business environment (and government) this new OS and hardware should allow them to stop the bleeding and fortify their position with government and other security minded businesses. However, this is not a “cool” device that a residential user is going to go out and buy over the iPhone/droid devices. The only growth area for them is in their Business Enterprise Server environment.

Josh

March 22nd, 2013
11:35 am

@So? – Actually I have used it.

A RIM/BlackBerry engineer showed it off at a resort in December (it was a legit engineering prototype). It’s a nice device – fast, easy to use (generally), with a Chinese wall / gated community between business and personal. Clearly they’ve invested time and money to bring it to market.

But again it’s yet another fast, shiny, new device. There are dozens of others to choose from.

Unless I work for a regulated company (bank, healthcare, etc.) or the government, I have no need for a BlackBerry.

"i" for life

March 22nd, 2013
11:42 am

Eric, we’re not upset. We’re happy. Always have been. As long as Apple continues to make quality, useful and easy to use products, I’ll stick with Apple.

Apple fans however have always been curious about the often unhinged attacks on Apple products. At first it was, “Apple computers are toys.” “You don’t have access to thousands of software programs.” Then it was, “..they cost too much.” Then as Apple came back from the brink and upended the tech world, the attacks just started flowing like a broken fire hydrant. Many of them, like the earlier ones, having little or no basis or relevance for the customer.

Dude, buy a BlackBerry. It’s your choice. Live your life. Support mass transit, local farmers and buy Apple. That’s my choice. Have a good one.

GGSmith

March 22nd, 2013
11:48 am

Iphone, Galaxy, Blackberry, they are all good devices. Put them away for a while, open the door, step outside, explore without google maps, and enjoy life!

"i" for life

March 22nd, 2013
11:52 am

GGSmith: √ √ √

Peach that Left

March 22nd, 2013
12:05 pm

So?, I also had one earlier this week. I had to send it back and am waiting for the replacement now. Most of these comments are pretty calm and are not bashing BlackBerry. They are praising Apple for what the products do for them. I get where they are coming from, and I’m not an Apple fan.

Don’t Tread, I really don’t get what Heins is referring to when he says multi-tasking. True, the apps stay “open”, but the tiles aren’t functional. You still have to tap on the tile and really open the app to use it. Even with Peek, you can see that you have a new email without leaving what you are in, but I don’t think that you can read and respond to it while you are using the other app.

The only phone that I say would offer true multi-tasking would be the Galaxy Note II, because you can split the screen with two apps and use both of them simultaneously. The 5.5″ screen makes this more comfortable than I thought that it would be.

stimpy2276

March 22nd, 2013
12:06 pm

All these phones coming out are just versions of what the Iphone has to offer.. i.e. Samsung gallaxy took features from the iphone (the original touch screen phone) and now Blackberry wants to start in on the Iphone Family.. Chilllleeee BYE! Apple is gonna blow you all even further out of the water! I just have a feeling!

Signed forever I-family Member

Nativebird

March 22nd, 2013
12:33 pm

The I series tablets and apps, for phones or tablets are horrible for business and enterprise wide working solutions. Always have been. If blackberry or any OEM for that matter can bring The power of hand held phone, with interconnected enterprise wide computing applications, at wide band speeds, the that would seize the future. My iPad is nice, cute. Nice games and surfing. But pretty worthless as a powerful and useful business tool. The calendar and appointment management is a joke pretty much. Like most things Steve Jobs has created in life, it’s great for artists and hippies.

iBall

March 22nd, 2013
12:48 pm

Now Blackberry has become INNOVATIVE! What a joke?

Al

March 22nd, 2013
1:05 pm

He said this a week ago. Took the ajc a week to report it. Of course he’s correct. Iphone OS is 6 years old and in the world of tech, that’s a dinosaur. The phone also looks old. I bought the z10 today and it’s a much more sleek phone than ip5. So much quicker to navigate between apps and programs. No home button needed. Balance is a great feature for corp and gov’t. The hub is brilliant and texting is cool with the ability to flick up words. 100,000 apps available. All you need is the top 10% which they will have. I love the phone and it’s a lot faster than the ip i had. Apple without jobs is done. They keep putting out the same phone year after year. Boring.

Kevin

March 22nd, 2013
1:11 pm

Blackberry seems to have a case of “North Korea Syndrome”. In the big scheme of things, they’re painfully insignificant. But they like to try and pick fights with people to lift up their own egos.

In the end, they’ll likely end up like North Korea also– starving and/or annihilated.

No way

March 22nd, 2013
1:13 pm

Haha too little too late? Idiots. The world is not just the myrmidoms of the usa. There is huge room for several companies. Why is it you can have 10 manufacturers for a tv or refrigerator. But idiots say uh just one for a cell phone. And on top of that, most people buy a new phone every 2 years! Not like every 6-10 years for other electronics or appliances. I love my bb and can’t wait for the q10. So much faster to respond to emails and texts. If you want a toy and play games like a kid, then by all means keep your itoy. And keep paying $30 a month for data to subsidize the cost. Most apple minions don’t even realize they are being gouged by the providers for data to cover the cost. BB10 is a much better OS. Nasa even uses the OS and it’s in many cars. Apple is behind the curve on innovation. Jobs was brilliant. Now that he is gone, that company will decline. And for those talking about viruses and how their macs are immune, I am ROFL. Obviously haven’t read the news lately. Macs are now the #1 target for hackers and iphones are next. Those who don’t care about security, go ahead and buy apple. You will regret it with hacks and stolen personal info in the coming days.

andy

March 22nd, 2013
1:17 pm

apple has become old boring tech. iphones haven’t changed much since the first. same os. it was great and new when it came out but now it’s very outdated. most people don’t realize how much better smartphones are today and how many including the blackberry new one is actually a much better phone than iphone 5. i saw one in canada last month and well it’s a game changer. it will make blackberry a lot of profit.

GetOutOfMyWay

March 22nd, 2013
1:25 pm

I really want to run multiple applications on my phone, especially when I’m driving around cyclists who think they own the road. Wanna bet on who owns the road?

Jason M

March 22nd, 2013
1:29 pm

Apple lost it’s innovation edge when Steve Jobs died. But the media pumps talks up the products like they are the best when they aren’t anymore. The media does this bc they own shares of apple. Self fulfilling prophecy. Other companies have caught and passed apple. Plus after I saw how apples largest supplier,foxconn, was treating it’s workers in china, i stopped being a consumer. Suicide nets on the side of buildings??? Are you kidding? Plus competition is good for the comsumer.

Louis

March 22nd, 2013
1:34 pm

“The media does this bc they own shares of apple. Self fulfilling prophecy.”
——————
That tin foil hat you’re wearing is squishing whatever is left of your brain.

Amy

March 22nd, 2013
1:34 pm

The new bb phone is sweet! I got one at at&t today. The swipe gestures are simple and it’s fast. I love the flick typing. So much faster than other phones. Also love how all my social media and email contacts are in one place and I don’t have to constantly go to the home button to close out an app to go to another one. Just slide my thumb and walaa. Very cool phone they made.

jim jones

March 22nd, 2013
1:36 pm

Sounds to me like the boys at Blackberry are lashing out because they’re worried about losing their RIM jobs if they can’t lick Apple.

Jason M

March 22nd, 2013
1:41 pm

Are you really this ignorant Louis? You do realize most mutual funds have apple stock in it. You obviously never watch television like cnbc or you would know why it has the nickname, the apple channel. If you’re a reporter, analyst, news anchor or whatever, and you own mutual funds or stock, you think you’re gonna say well yes let’s have more competition! I want the other companies to do well! You’re the one without much of a brain.

Truth

March 22nd, 2013
1:45 pm

In the fast paced world of tech, Heins is correct. Apple hasn’t made any changes to it’s OS. It’s the same thing that came out in 2007, with a few minor additions. It is outdated and the comp like blackberry has caught up and passed them. I have seen the new phone and it makes the iphone 5 look old.

iFiend@me.com

March 22nd, 2013
1:49 pm

We could have ended the discussion at Calvin’s comment @10:47am.

If Apple’s OS is outdated why haven’t the other pseudo-innovators taken over the market with their brilliant ideas?

Impedoclio

March 22nd, 2013
2:04 pm

Blackberry is the Betamax of smartphones.

Blackberry Who?

March 22nd, 2013
2:12 pm

APPLE INC COM (AAPL) Last Price: 460.54; RESEARCH IN MOTION LTD (BBRY) Last Price 15.00

[...] Atlanta Journal Constitution [...]

Pat

March 22nd, 2013
2:49 pm

It’s pretty obvious that many of you on here are EXACTLY the type of consumers Apple targets. Misinformed about techology. Yes, your Iphone “just works” because the eco-system is locked down. In other words, it’s dummy proof. Google calendar, and Maps also “just works.” However, they work across multiple platforms when needed. Not to mention, I can use Google Play through the web and Gmail when I need them. I can also use my phone as a file manager with no special program to access it.

For those who think everyone copies Apple, you can thank Google for all your notifications and recent upgrades to acces them, Apple Maps, etc. It’s because of Google, that Apple felt the need to update much of their OS. You can also thank Google, Samsung, and every other manufacturer for the new row of icons on your Iphone 5, and your Ipad Mini. Before, Steve Jobs said no one wanted a bigger phone or a smaller tablet.

Who copies who? They all do. Nothing is brand new. Tablet and smartphone ideas have been around for quite some time. So check yourself.

Tbf1473

March 22nd, 2013
2:53 pm

We r an iFamily also….

Kew

March 22nd, 2013
2:58 pm

Amen iFriend…you got a good point there.

Pat

March 22nd, 2013
2:58 pm

Oh yeah, and if you think your Apple computer is virus proof, then I have a bridge to sell you. Because PCs are so much popular, who would bother writing viruses for MACs? Now that MACs are becoming more commonplace, we see more hackers writing viruses for them. Again, do just a little research, and you’ll figure it out.

Responsible Consumer

March 22nd, 2013
2:59 pm

While most consumers won’t and don’t care, the Blackberry is much more secure than either Android or iPhone although iPhone5 has closed the gap considerably with latest release. Right now mobile phones aren’t much of a target for financial transactions although hacking to get mobile banking credentials is certainly on the upswing.

[...] Atlanta Journal Constitution [...]

GA Citizen

March 22nd, 2013
3:01 pm

I think the write meant “device” (not “devise”). Oh well, just the English language. Don’t worry too much about it.

Pat

March 22nd, 2013
3:02 pm

@Kew, and IFiend – Samsung overtook Apple in Q4 of 2012. Android had almost 70% of the worldwide market, also.

Kew

March 22nd, 2013
3:05 pm

Calm down Pat – it’s all good – Me and my family are iPeople – maybe your family is Samsung or Blackberry people – if you like what you got, go with it – if it works for you like the iStuff work for me and my family stay with…but mercy…calm down! To each his own.

IceDogg

March 22nd, 2013
3:24 pm

@Pat – I run GMail and Google Calendar just fine on my iPhone. Switched my family of 5 Moto Droid X2s over to 5 iPhone 5s a little over a month ago – after using Android for about 4 years – and couldn’t be happier. My only regret is not doing it sooner. iOS beats Android hands-down. (The possible exception being a true Nexus phone.)

IceDogg

March 22nd, 2013
3:27 pm

@Pat – BTW, another thing, your fantasy of Samsung selling more units than Apple in Q4 2012 only exists in your head – and saying it doesn’t make it true. http://www.reuters.com/article/2013/02/01/us-apple-samsung-idUSBRE91015B20130201

allen981

March 22nd, 2013
3:27 pm

I have a Galaxy 3 (personal) and an Iphone 4s (work). No comparison – the Galaxy is far easier to use, to read, to update, and the operating speed is significantly better. Navigation, without question, is massively superior as well.

Most days, I don’t even power up the Iphone, since I have my work email linked into my Galaxy. There are a few features where the Iphone matches the Galaxy – photos are one – but there not a single feature that is better than the Galaxy.

IceDogg

March 22nd, 2013
3:29 pm

@allen981 – “…but there not a single feature that is better than the Galaxy.”

1). Build quality.

Unless you have a thing for cheap plastic.