3:46 pm April 21, 2012, by Christopher Seward
Braves fans who used credit cards to purchase food at Turner Field at the home opener April 13 may want to double-check their statements.
Aramark, which provides food services at the Atlanta stadium, disclosed that a software problem may have caused some credit card users to be overcharged for purchases.
“We are aware of an issue involving charges to some customers’ credit cards for purchases made at Turner Field on April 13,” spokesman David Freireich said in an email to The Atlanta Journal-Constitution on Saturday. “We are investigating this matter.”
Freireich said the problem appeared to be isolated to software that processes card purchases. He did not say how the overcharges came to light or how many cardholders were affected.
He said Aramark was in the process of correcting the charges.
Freireich said the charges were expected to be posted on accounts on April 19 for Visa cardholders and on April 23 for Mastercard, Discover and American Express cardholders.
“We apologize for the inconvenience and thank guests for their patience as we reconcile these charges,” the spokesman said.
Freireich said cardholders who have questions can call Aramark’s office directly at Turner Field at 404-614-2401. AJC calls made to the number were not returned Saturday.
The Braves played the Milwaukee Brewers on April 13, winning 10-8. The Braves face the Arizona Diamondbacks on Saturday at 8 p.m. in Phoenix.
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