Wal-Mart ending late-night greeters

Those late-night greeters who are as much a part of the Wal-Mart experiences as the retailer’s big shopping carts soon will be a thing of the past.

The world’s largest retailer is moving those greeters to more high-traffic hours earlier in the day, according to Bloomberg News, citing a Wal-Mart spokesman.

The move will save money and ensure Wal-Mart has greeters when and where it needs them the most, according to spokesman David Tovar.

The greeters’ job is “to ask people if they have receipts. We also make them feel welcome and safe,” one told Bloomberg.  They will continue to do that, but not between 10 p.m. and 7 a.m., the retailer’s third shift.

At least one analyst, David Strasser of Janney Montgomery Scott LLC, thinks the move is risky.

“Consumers have been going to Wal-Mart for years, and greeters have become an expectation. To a degree it defines Wal-Mart,” Strasser told Bloomberg.

10 comments Add your comment

GreetMax

January 25th, 2012
7:43 pm

who will be there to greet me at 1-3 AM when I head to walmart to get stuff after partying?

the howardchronicles

January 25th, 2012
8:27 pm

I say that is a good idea. I have gone to Walmart just so someone[greeter] would say hello to me. However, they speak at Sams next door so I can generally find somebody.

TeeMac

January 26th, 2012
1:07 am

Thank you, please consider removing them from the other 2 shifts as well. Nothing bothers me more that having to stand in line for an extended period of time to “give” you my money and then have to repeat the process just to exit your establishment.

Fanqueshia

January 26th, 2012
5:48 pm

The “greeters” at my local WM don’t actually greet people. They usually avoid eye contact and just seem bored and unhappy. And the only customers I’ve ever seen them receipt check on the way out are the Latinos and the other usual suspects.

Shix

January 27th, 2012
4:37 pm

So… paying someone to look at my receipt is the reason they are there. Yeah, get rid of them all… They get an attitude if you wonder why there are no baskets.

Curtin Sigida-Butney

January 28th, 2012
3:01 pm

So…If you are going to steal, do so between 10pm and 7am. Good job for letting the thieves know this!

Ben

January 29th, 2012
11:45 am

I notice that almost all gretters are older or disabled people! It seems this is a way to get rid of them? They are the ones that check your cash register receipt for stolen items and since they are older there is no violence or customer service problems? This seems dumb! Now everyone will know it is time to steal more from Wallmart!

KANYE

January 29th, 2012
11:52 am

COOL NOW WE CAN STEAL MORE STUFF THROUGH THE DOOR! NO ONE THERE!

Jim Swilley

January 30th, 2012
11:13 am

So there will be nobody up front to verify that I am returning a product that I previously purchased? Now I can just take something off the shelf and make a B-line to the returns desk for store credit? Nice!

Frank Furter

January 31st, 2012
2:48 pm