1:26 pm October 27, 2011, by Christopher Seward
BlackBerry customers are so angry with the company behind the smartphone that lawsuits are being filed over recent service outages.
Research in Motion has been besieged with problems that have left customers worldwide without service for days at a time.
Reuters reports that a lawsuit has been filed in U.S. District Court on behalf of the millions of active BlackBerry customers who experienced email, internet and messaging interruptions in October. A similar suit was filed in Canada.
In the U.S. lawsuit, Eric Mitchell of Sherman Oaks, Calif., said he had an implied contract with RIM when he got his BlackBerry service through Sprint. He said he paid for service he didn’t receive.
During the outage between Oct. 11 and Oct. 14, the lawsuit says, Mitchell couldn’t communicate “in real-time, without delay, reducing and interfering with his productivity and causing him damage and loss of money.”
Bottom line, Mitchell wants to get paid. Do you?
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