This is disturbing. Almost a third of the 122 jobs assigned to DeKalb’s 911 center are vacant, AJC reporter Megan Matteucci writes.
The 911 center is so understaffed that dispatchers sometimes can’t take bathroom breaks, county officials say.
Matteucci reports that the county is investigating complaints of slow ambulance response times as it seeks to hire 31 officers and seven supervisors for 911 dispatch.
County officials have said they hope to address these problems with additional staff and training, but that will take several months.
“It will take about six months to get the positions filled. For now, we’re using overtime to cover it,” Police Major James Conroy told commissioners.
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