What’s your iPhone strategy?

The Wall Street Journal is reporting that Apple plans to begin producing this year a new iPhone that could allow U.S. phone carriers other than AT&T to sell the gadget.

The new iPhone would work on a type of wireless network called CDMA, the WSJ reports. CDMA is used by Verizon Wireless, AT&T’s main competitor, as well as Sprint Nextel.

Verizon declined to comment for the WSJ story.

But what do you say?

Will you wait for Verizon or another carrier before buying the iPhone?

AT&T has come under criticism because iPhone sales initially overwhelmed its network. But the company says it has been investing billions to beef it up and improve service.

If you’re with AT&T, have things improved? Will  you bolt to another carrier if the iPhone becomes available?

For instant updates, follow me on Twitter.

131 comments Add your comment

TnGelding

March 30th, 2010
7:32 am

I’ll wait until hell freezes over before I buy an iPhone or any other wireless. When did we acquire the need to constantly be on the phone? The love affair puzzles me. Admittedly, there have been many times when I could have used one, but the poor transmission quality and need for charging the battery don’t appeal to me. Not to mention the cost.

I have been having trouble with my AT&T DSL connection recently, tho. Maybe because it’s now overloaded since they’ve invested billions on this problem and neglected the others.

Adam

March 30th, 2010
7:33 am

AT&T is the only reason I have not bought an iphone. I know too many coworkers who bought an iphone and have poor phone service (dropped calls). It’s just too expensive to have and not perform its’ primary function as a phone.

TnGelding

March 30th, 2010
7:46 am

The mind and body need rest. Are we overtaxing ourselves with all this electronic gadgetry?

John P

March 30th, 2010
7:53 am

Wait? For how long? Verizon will most definitley take its sweet time coming out with the iphone. Verizon is always the last company to get anything new or even follow a trend. I hope they learned their lesson with the iphone and release it asap but I dont see that happening. I think I’ll stick to a android device for now, I expect the iphone to come out at the end of 2010 or early 2011. Remember verizon is slow and doesnt release any information till the last minute.

DMB

March 30th, 2010
8:27 am

@TnGelding – try one for a week.. you’ll understand. It’s definately worth the wait to dump AT&T. I’ve held on to mine for two years in hopes that VZW would finally offer it. AT&T sucks! Very bad customer service.

Mike

March 30th, 2010
8:29 am

Enter your comments here

Patrick

March 30th, 2010
8:29 am

My patience ran out last week waiting because my wife and I are Verizon customers. We got the Droid and are extremely happy with the service and the phones. In my opinion Apple waited too long so Verizon did what was best for their customers by coming up with a great alternative and teamed up with Google.

Mike

March 30th, 2010
8:30 am

If Att is out, Im in.

Woody

March 30th, 2010
8:38 am

When Sprint gets the Iphone that will be a great match. Sprint has 4G in major cities and will have 4G across the whole country by the end of the year. Sprint will blow away AT&T and Verizon out of the water. In terms of price and service Sprint already blows away the competition, however they need a very popular cell phone to take away customers from AT&T and Verizon.

Tombo

March 30th, 2010
8:38 am

I recently switched to AT&T to get the iphone. It was less expensive than my blackberry with Verizon that could never connect to the internet consistently. Plus I got tired of carrying an ipod on business trips in addition to the blackberry. AT&T phone service isn’t the best, but I never have problems accessing the internet or receiving text messages. Would have preferred to stay with Verizon but they wouldn’t move on the iphone. Doubt I would incur the fees to switch back to verizon.

kevin of conyers

March 30th, 2010
8:41 am

Im a long time verizon customer- and the iPhone was the only thing that tempted me to leave (until I heard the AT&T horror stories from friends)… Im happy w/ Verizon’s coverage- so i WILL wait this one out… the rumors have been around for a while, but Im glad they seem to be picking up steam.

EP

March 30th, 2010
8:46 am

No problems with AT&T here. My friends and I have great service. An iPhone version that will work on Verizon will be great for competition and ultimately help the customers.

Jennifer

March 30th, 2010
8:50 am

I have the 3G. I LOATHE AT&T. Now the question is, will those with an iphone and current plan on AT&T be able to convert to a Verizon plan? If that will be the case, then sign me up. Until then, I’ll continue enjoying my EYE…PHONE!!! :)

Kimberly

March 30th, 2010
8:50 am

Adam,
I totally agree with your coworkers. I have been with AT&T for years. I don’t recall having an issue with calls until purchasing my Iphone. I LOVE the phone itself but the service is awful; dropped calls, weak signals, no signals. I hope Apple contract with Verizon so I can say goodbye to AT&T. If Apple is smart and want to see an increase in sells they would definitely partner with Verizon, and if they do I predict a tremendous drop in AT&T sales. It sounds as if only the new Iphones will be compatible with Verizon, but I am not worried because by that time my contract will be ending and I am willing to pay money for another Iphone with excellent coverage.

MLH

March 30th, 2010
8:51 am

I have the iPhone with AT&T, and love it. I never have any problems.

David

March 30th, 2010
8:53 am

We will see…I wish ATT would have better service in the country area..but its also not the be all end all…I hope they come out with another iphone this summer for ATT…I have the 3G and its time for an upgrade…

Kelly

March 30th, 2010
8:54 am

I’ve had an iPhone with AT&T for almost two years now and I can honestly say I’ve never had a single dropped call. However there are still a few areas near my town where I don’t get service at all and 3G is only available in the bigger cities. Edge network is extremely slow. I’m paying $30/month for my required unlimited media package but I can’t really use the internet much unless I’m on wifi because Edge is so slow. I might potentially switch to Verizon if I can save money, although that is unlikely.

IPHONE LOVER

March 30th, 2010
8:57 am

Ive been with AT&T for 5 years and I guess I must be an exception because I think AT&T’s service is awesome and The customer service is by far better than Sprint (had then for 4 years also). I am so happy with my Iphone that I think it would be impossible to go back to any other phone. There’s just no comparison….

Derrick Durden

March 30th, 2010
9:05 am

I love the Iphone. Crappy coverage from AT&T. Weak signals and dropped calls. AT&T is too expensive for this type of service. I would most likely jump ship to Verizon.

Kim

March 30th, 2010
9:06 am

I will definitely wait for the iPhone if it goes to Verizon. I love Verizon and that is the reason why I have not bought the iphone yet. I really dislike AT&T.

Big Tee

March 30th, 2010
9:09 am

I will definitely wait! I previously had AT&T and the service was horrible when I traveled, so I refuse to get another phone with them. I now have a BlackBerry with Verizon and I’ve never had any service problems. I really want an iPhone, so I’ll just continue with the BlackBerry until it’s available on Verizon.

Staying w/Verizon

March 30th, 2010
9:10 am

My husband is ATT with Iphone and I am Verizon – blackberry. Love the Iphone but he has to use my phone when we go out of town. I will wait – AND, Verizon is coming out with the 4G which will blow away the 3G. Holding for the IPhone but will never switch to ATT.

John

March 30th, 2010
9:11 am

To the person that mentioned taking his iPhone over to Verizon.. Sorry, but CDMA carriers in the U.S. require proprietary handsets that are linked to one carrier only. They also do not use sim cards. In other words, your old iPhone is not CDMA compatible.

Michael

March 30th, 2010
9:12 am

No complaints whatsoever with AT&T — my iPhone service has been fantastic. Love it!

Elliot Garcia

March 30th, 2010
9:12 am

I will wait on Verizon because AT&T service stinks!! dropped calls after dropped calls….and Woody, you cannot even get a live person on the phone with Sprint….Verizon rules!!

Jeff

March 30th, 2010
9:14 am

I’ve got the iphone with AT&T. I live in Brookhaven. I probably avg. 8 dropped calls a day. Horrible. When I eventually complained to AT&T, their suggestion was that maybe I should upgrade to the 3GS for $199.00 and maybe that phone will have better reception capabilities. LOL, as the kids say. I can’t wait to switch to Verizon.

Jeff in Roswell

March 30th, 2010
9:15 am

We will be waiting for Verizon.

Ted

March 30th, 2010
9:22 am

I’m happy with my iPhone and AT&T service. iPhone moving to Verizon on CDMA network means you can’t surf and talk at the same time. An LTE network iPhone on Verizon means your coverage won’t be the traditionally rock solid Verizon coverage. I doubt Apple would be able to put both LTE and CDMA radios in the device.

I’ll stick with AT&T, thank you very much. If I lived in New York or San Francisco where AT&T coverage isn’t as great as here in Atlanta, I might be singing a different tune.

ga peach

March 30th, 2010
9:23 am

AT&T is the only reason I do not currently own an iPhone. I love vzw and the coverage they provide me. With AT&T I am not going to pay out the ass to have crappy 3G coverage.

Q

March 30th, 2010
9:25 am

I am an Iphone user and will not move to Verizon.

I hope that all of you ATT haters realize that Verizon is on a different network…CDMA….whereas ATT uses GPSM. The complaint from their customers is that Verizon doesn’t support multitasking. Like talking on the phone while answering a text or email. Or texting/emailing someone while talking on the phone. That’s the whole point of an Iphone…being able to multitask.

And, 4G will not be available nationwide on Verizon until sometime late 2011.

The grass is not always greener on the other side…

Q

March 30th, 2010
9:26 am

I agree completely with you Ted!!!

paul

March 30th, 2010
9:26 am

FACT: AT&T had trouble a year ago with the massive data use spurred on by the popularity of the iPhone and other smart phones. People blogged and complained, and the negative stigma remains, with people thinking it’s still bad.
FACT: The network improved dramatically. PC World magazine, which TRASHED AT&T’s network just last year, just did a comprehensive 3G test and praised the improvements, citing AT&T’s speed at 67% faster than any of the other 3 main providers, and tied for best reliability.
FACT: When the iPhone comes to Verizon, they won’t permit being able to talk and surf the web at the same time. AT&T does.
Check out the test results: http://www.pcworld.com/article/189592/atandt_roars_back_in_pcworlds_second_3g_wireless_performance_test.html

commoncents

March 30th, 2010
9:28 am

Seeing as the iPhone has been out for a few years and I still don’t have one (renewed a Verizon contract twice already!) I’m pretty sure I can wait a few more months if I were to decide to get one.

You can read this as: I’m not going out of my way to get the iPhone, but if they bring it to me, I just may get it

J

March 30th, 2010
9:28 am

I don’t mind waiting. I don’t have one now so it really doesn’t matter. Actually I hadn’t even seen one used until last night. I’ve had Verizon for years and love their service. I’ll stick aruond, and who knows, maybe I’ll get one when they come out – IF they don’t cost a ton.

David

March 30th, 2010
9:28 am

I don’t care anything about the iPhone for Verizon or anyone else. It’s a vehicle for them to sell you more services for more money. All I need my phone to do is call and text, don’t care about a camera, a web browser, and all the other stuff, because I have a life.

Andre

March 30th, 2010
9:31 am

Well, when me and my girlfriend got our iPhone’s back in February 2009 and the network was just horrible. There were certain areas around Atlanta where my phone would drop calls, sometimes I wouldn’t be able to make a call out. Within a few months, I’ll say by June, we’ve noticed our calls stopped dropping in those same areas. Our calls may drop every now and then now, but it’s not something drastic.

Brittany

March 30th, 2010
9:37 am

I’m absolutely waiting for a Verizon iPhone. The only reason I don’t already have an iPhone is because of AT&T’s horribly inconsistent service. I was going to get a new Blackberry soon, but with this news I will make my trusty little Blackberry limp along until the iPhone is released at Verizon.

Victor

March 30th, 2010
9:38 am

I have had both services in Metro Atlanta and an iPhone for several years. AT&T has improved their service markedly to where I get 3G everywhere now. Once an a while I get a dropped call but I am also a ham radio buff for decades and recognize the properties of cellular radio itself at microwave frequencies as the cause.

But the big issue to me of any iPhone on CDMA is that CDMA is an inferior technology to AT&T’s GSM. You will not be able to connect to the Internet and do all the neat stuff you see in an iPhone commercial while on a phone call at the same time on any CDMA network. You can not even do it with any other phone Verizon has. The other issue when using data is speed. The 3G GSM used by AT&T is simply faster, period.

Verizon is going to start replacing their CDMA network with a 4G network later this year so thankfully CDMA is going away soon. Everyone will have to buy a new Verizon phone that includes old CDMA and the new 4G for awhile then it will be all 4G when they are finished. If Apple is giving Verizon such an iPhone this year then that will be interesting but I doubt it.

BTW everything about AT&T has been a positive experience. I have bought three iPhones from them. I can not say the same about the other carriers which I have had simultaneously for business reasons. Verizon has been the most expensive to deal with and Sprint has had the worse customer service. Even today Verizon has a huge $350 early termination fee if you decide you want to leave or buy another new smartphone. AT&T’s ETF is half of that and prorated over the life of a cellular contract.

BTW the iPhone has been a unique investment. I broke one and found out I could sell it broken on Craig’s list for the same price as buying a better one from AT&T. These college students fix them and easily sell them overseas since GSM is a world standard.

CDMA is pretty much still used only in a few countries and is not a worldwide technology. You would never be able to pull something off like that with a Verizon or Sprint CDMA only phone. Verizon has some Blackberriers that include both CDMA and GSM which work in different countries but there is no room in the iPhone case for the chips you would need to pull that off. Such an iPhone would have to be thicker and heavier.

DW

March 30th, 2010
9:39 am

Had no problems with the iPhone and service for the longest time, but right around the one year mark of having the phone, the problems began. Weak signals, no signals, spotty/inconsistent signals. Drooped calls were never a problem until a specific day I can remember when I dropped about 10+ calls that one day, and have averaged about 4 dropped calls a day since. I did not have these kinds problems when I was with Verizon. I like the phone enough to deal with these problems for now, I guess that is what AT&T was banking on from us. But if I could take this phone to Verizon, I would do so as quickly as possible.

TechMom

March 30th, 2010
9:41 am

I’ve had Bellsouth Mobility/Cingular/ATT service for years minus about 3 when I had a company phone (Nextel- which I loathed but my husband still had ATT). I only drop calls in certain dead zones- most of which have been dead zones for years (it’s hard to get around the: “I don’t want a cell tower in MY backyard… but I will complain my head off when calls drop”). I finally broke down and bought an iPhone last year and LOVE it (I’ve never even owned an iPod). I have great coverage and rarely drop calls unless I’m in out in the country.

The funny thing to me is how we’ve gone from only having landlines and very limited access to the internet to demanding universal cell & internet coverage in less than 20 years and then we complain when we don’t get it in every single little place! Seriously people, think about the technology that goes into your little handheld computer and the investment it took to get us this far.

As John stated, you will not be able to take your ATT iPhone to Verizon because they are different cell technologies. So you’ll have to buy a new device just like you would now if you were switching Blackberrys between the two networks.

I have had hit and miss help with ATT over the years and the couple of bad ones have left me ready to bad-mouth the company. BUT I did have to call last week for an issue with my son’s phone and was not on hold at all (seriously, as soon as I got through the IVR menu, my call was answered by an English-speaking human!) My issue was resolved in just a matter of a couple of minutes. The guy even put me on hold to call the cell phone to ensure it was working properly before hanging up with me. I was definitely pleased.

By the way, it’s not that Apple or Verizon COULDN’T make an iPhone that was compatible with Verizon, it’s that Apple signed a deal with ATT that they wouldn’t (ATT has been giving Apple a nice little chunk of change for each iPhone they sell). That contract has now expired. I believe in the next year to 2 years, you’ll see the iPhone for other carriers.

barneyb

March 30th, 2010
9:43 am

4G, whatever…..Sprint is AWFUL! Even if they got it, I wouldn’t go back to Sprint for a free Iphone. Come on Verizon, get with it and release the Iphone! You are the bext carrier, but you have the worst selection of devices!

David

March 30th, 2010
9:44 am

ga peach it will be 4G coverage…and question I thought verizon’s rates were alot more than ATT? Is this true? Either way, verizon or ATT iPhone is a great product and I can’t wait for the newer version. I’ve never had problems with ATT except when I go in the country area…and 3G..basically get that when im in the city…but really..who cares about 3G…I use wifi..and even if it isnt 3G speeds are decent enough for web browsing…not like waiting 20 more seconds is going to kill me..

David

March 30th, 2010
9:51 am

Nice info there Paul and Victor! Also, David#2 hah..seems you might be living in the past a bit..if you tried it for about 2 months you would be hooked..my iPhone has come in handy for so many things…I never use 411 ever anymore

songbird

March 30th, 2010
10:03 am

thanks Victor for doing such a great job of explaining why Apple chose ATT and not Verizon for the iphone. Verizon’s technology is old, slower and not used in many countries anymore. Their claims about having a larger network and so bogus because their technology is old. Apple could not give them the iphone because it wouldn’t work worth a damn on their old network.

I haven’t had any problems with ATT. Been using them for years. Calls get dropped for many reasons, not enough towers, mountains or tall buildings blocking the signal, etc. It’s not a landline, so don’t expect the same quality of service.

Victor

March 30th, 2010
10:07 am

In looking back at the comments some have made I would like to add the WSJ may have made a wrong assumption that Verizon is getting an iPhone. Sprint is CDMA too. Since Sprint already has the new 4G data network in a number of cities in the USA it may be that Apple is rolling out a 4G iPhone that includes CDMA. That would be a neat piece of technology if Apple pulls that off this year. An iPhone that does video conferencing in a normal phone call would be possible on AT&T’s 3G GSM but would be even better on a 4G network. AT&T is rolling out their first cities with 4G later this year. I bet Atlanta is among the first to get AT&T 4G.

It will soon become a race to see who can build the nation’s first coast to coast 4G network.

ki4je

cisinc

March 30th, 2010
10:07 am

Why should I wait ? The guys over at Cell Phone Repair in Sandy Springs & Tucker ( http://www.georgia-cell-phone-repair.com )can already give me an iPhone on T-Mobile !

David

March 30th, 2010
10:14 am

Now we can do the att v verizon debate all day..its been done..we should look more at the phone itself…IF i’m an owner of the 3Gs I’m a little upset at this article and the thought of another new iPhone so soon…(im glad I own 3G) …It hasn’t even been 2 full years before new phone…they rushed out the 3Gs so we could get what? Video(should have already had it on the 3G)..better GPS…voice recording..and “faster” web browsing…I hope with the new iPhone HD or iPhone 4G or iPhone Team Awesomeness that it pushes a bunch of stuff that makes it worth while for these owners of 3Gs to want to get it and shoot give them an option of trading their old phone in and get a “discounted” rate…just my opinion..

Tucker

March 30th, 2010
10:18 am

I love my AT&T iPhone. I also recognize people can have problems with technology and customer service provided by any of the communications companies. But to say you hate AT&T or Verizon or Sprint or T-Mobile or Comcast or any of the others is a personality disorder and regrettably a too common one.

Steve Barrett

March 30th, 2010
10:22 am

I live in a non-rural location (Beverly Farms, MA), where Sprint is the ONLY cell carrier we receive within a two-mile circle. In fact, we get zero AT&T signal here (25 mi. from downtown Boston), so we can’t wait for Sprint to get access to iPhones, as they have a number of apps that I’m anxious to use in competitive sailing…Why did Apple go exclusive w. AT&T in the first place?

RTibbs

March 30th, 2010
10:24 am

TNGelding – Too Funny. Back in my day we didn’t have gas-o-line cars. Why would I want to drive somewhere real fast when I can relax in my horse and buggy.