5:58 am August 18, 2009, by Henry Unger
It’s another sign of the times. AT&T in Georgia has asked state regulators for permission to stop delivering residential “white pages” to its customers, AJC reporter David Markiewicz writes.
The company called delivery a “substantial hardship” that is no longer necessary. AT&T said consumer use of the Internet to find numbers is a key reason, along with the growing number of homes without landlines and the ability of wireless devices to store numbers.
Customers could still obtain a hard copy, at no cost, upon request.
I guess Rick Watson, a business professor at UGA, summed it up best: “We stopped riding horses, too,” Watson told Markiewicz. “It’s just part of the technological change that occurs and the move to electronic services, which are more convenient.”
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