accessAtlanta

City & State or ZIP Tonight, this weekend, May 5th...
City & State or ZIP
City & State or ZIP Tonight, this weekend, May 5th...
City & State or ZIP

Best wait staff

A tasty porterhouse is among the options served by the stellar staff at Bone's

A tasty porterhouse is among the options served by the stellar staff at Bone's

YOUR PICKS
1) Bone’s
You say, “By far…Bones! I feel like a king when I eat there. All the waiters and the staff treat my wife and I incredibly well and we’re nobody important.”

2) Houston’s
3) Canoe
4) Alfredo’s
5) Ecco

A gorgeous grilled veal chop with red wine sauce is among the dishes served by the seasoned staff at La Grotta in Buckhead.

A gorgeous grilled veal chop with red wine sauce is among the dishes served by the seasoned staff at La Grotta in Buckhead.

OUR PICKS
1) La Grotta Buckhead
Food and More blogger John Kessler’s says, “The service is as seasoned as the diavolo sauce, with 20+ years of tenure a norm.”

2) Bone’s
“The staff is always as gracious and welcoming to low rollers as it is to big spenders.”
3) Sushi House Hayakawa
“The essence of Japanese hospitality, limbered by free-flowing sake.”
4) Iberian Pig
“A super-enthusiastic staff that knows the food and drink lists inside out.”
5) Rumi’s Kitchen
“The staff works together like the gears in a clock and collectively take care of all the tables.”

223 comments Add your comment

MEAT

May 25th, 2010
1:03 pm

HALS. Very professional

Kay

May 25th, 2010
1:13 pm

The Golden Coral on Highway 78. High Five to this guys especially on Mother’s Day. Darlene, Thanks for the warning.

Glenn

May 25th, 2010
1:20 pm

Former ATL Foodie says “The waitstaff at Seegar’s is the best. I can easily see why all the reviews name this the best restauarnt in Atlanta! The Dining Room at the Ritz-Carlton comes in a close second for a similar reason. Pano’s and Paul’s is up right up there too.”

Foodie – Guess it’s been a while since you’ve been to ATL. I’m sorry to be the bearer of bad news, but all three of your contenders are closed.

eb

May 25th, 2010
1:22 pm

La Grotta in Buckhead – everyone from the bartender to the busboy has worked there for years – and it shows.

yvette

May 25th, 2010
1:44 pm

skinnyfatty

May 25th, 2010
2:05 pm

Some of these responses are comical.

Without a doubt, the gold standard for service in Atlanta are:

Canoe
Bones

No other restaurants compare to the knowlege,charisma, and quality of service you receive at these two establishments.

Honorable Mentions that deserve recognition, but still in a distant second are:

Two Urban Licks
Agave
Kyma

I hope other restaurants take note of this list. Some of the worst service we have experienced have been at top restaurants. The worst, by far, have been The Iberian Pig, Across the Street, and Rathbun steak (in that order).

Willony

May 25th, 2010
2:18 pm

Applebee’s on Cascade Road

Elemcee

May 25th, 2010
2:30 pm

Everyone at Canoe. The best of the best in a town with some mighty fine servers. Next is Bones.

codymc

May 25th, 2010
2:44 pm

Miller Union — everyone is super nice, server Tim is awesome

NativeAtlantan

May 25th, 2010
3:03 pm

Should be different categories, but yes for Mary Macs, Rathbun Steak, Chick-fil-A at Terminus (P’tree/Piedmont), and any Hooters.

Stefan

May 25th, 2010
3:28 pm

Canoe — definitely.

Peachy Atlantan

May 25th, 2010
3:52 pm

Busy Bee’s, has the best southern hospitality and soul food in the city. You really feel like you are being served by family and friends and of course it helps when the food tastes like your nana cooked it!

Peachy Atlantan

May 25th, 2010
3:55 pm

Oh yeah and Einsteins too, the Manager actually walks around and asks if the patrons need anything and they lend a helping hand to the wait staff when it gets really busy. Belive me that is rare!

heather

May 25th, 2010
4:15 pm

LMAO at the Ann’s Snack Shop comment.

tdawg

May 25th, 2010
4:22 pm

Garcon means boy…

Atlantan

May 25th, 2010
4:26 pm

Follow Ann’s rules and you’ll be fine.

Chocolate Habenero

May 25th, 2010
5:28 pm

The Shed at Glenwood!

C

May 25th, 2010
6:00 pm

Crabapple Tavern in Crabapple! Great folks there. Try the calamari.

Soupy Sales

May 25th, 2010
6:24 pm

Being the friendly city that it is, Atlanta doesn’t lack for gracious servers. One test of great service is whether the servers’ warmth, knowledge and promptness hold steady when you are dining alone or are part of a table for 8 (i.e., at far different levels on a potential tip scale). Under that criteria, I know I’ll always have wonderful service at:
(1) Bones
(2) Sushi House Hayakawa (very attentive and warm, from the table bussers to Chef Hayakawa);
(3) Shaun’s (which I’m surprised no one has yet mentioned, and which offers the added plus of a wonderful bartender if you are dining alone at the bar); and
(4) Alfredo’s (yay, Tony).

Sarah S

May 25th, 2010
9:32 pm

stephanie

May 25th, 2010
10:02 pm

The Service at Fox Brothers is def one of the best in town. Helpful and friendly, really makes it an all around great experience!

Carter Summerlin

May 25th, 2010
10:25 pm

Hal’s in Buckhead… best service in town!

Linda

May 26th, 2010
12:49 am

Atlanta Fish Market….love, love, love Lauren…she’s the BEST!

Stephanie

May 26th, 2010
9:14 am

arjay

May 26th, 2010
9:30 am

Hal’s on Old Ivy, or Bones.

Paddy

May 26th, 2010
9:35 am

Chops Lobster Bar…if you can’t answer Darlene’s letters you deserve to see a hugh decline in your business. You will answer for that snub in more ways than you will care to remember. There is too much compition out there and you just blew a PR chance that can mangle a business. Some folks just never get the memo!!

John

May 26th, 2010
10:12 am

i believe Jason’s Deli at Windward Parkway has the best service ever, because Jose and Chris are awesome!!

kurt and katrina

May 26th, 2010
1:38 pm

La Tavola in Virginia-Highland. Well-trained, knowledgeable, personable, informed. Sure, it’s just a stylized dance, but they perform it beautifully.

Mike

May 26th, 2010
1:42 pm

Max Lager’s located downtown has an AMAZING wait staff. It seems as if almost nothing goes unnotice with this team of thoughtful servers.

ATLSCENE

May 26th, 2010
2:26 pm

All the gals at the Pink Pony!! Boy can they service the guests.

Aunti

May 26th, 2010
5:38 pm

Any Fifth Group restaurant but especially La Tavola!

Del Martin

May 26th, 2010
6:12 pm

By far, the best and most professional waiters in town are at La Grotta on Peachtree. This is a career for these gentlemen, as in the “old country”. (In fact, they just brought on their first new waiter in 15 YEARS!)

BC

May 26th, 2010
6:34 pm

Woodfire Grill and Sotto Sotto

Lea in Roswell, GA

May 26th, 2010
6:41 pm

Mike at the Salt Factory on Canton Street in Roswell is amazing! Always anticipates my needs…not to mention my wants! He is the perfect server…always there, but not intrusive, he’s very funny, and really helps you enjoy the entire experience!

Spencer

May 26th, 2010
6:59 pm

South City Kitchen

gloria

May 26th, 2010
8:41 pm

At Bocado, Cristina is the best!

nora

May 27th, 2010
9:02 am

This one is going to be hard to pin down. I don’t think I saw the same restaurant/waiter mentioned twice! Everyone has had a good experience somewhere, and even a restaurant with a poor overall waitstaff might have an excellent waiter among them that wows a customer. Don’t know how a winner is going to be determined here. (?)

But if you want to talk about consistent excellent customer service I think the winner in the Atlanta area goes not to a restaurant, but to Publix supermarkets. They blow me away at every visit with the finest of customer service you can find just about anywhere. Whatever they do to train their staff could be applied to any industry including restaurants. (and no, I do NOT work for Publix!)

barfly

May 27th, 2010
1:05 pm

Roxx Tavern on Cheshire bridge… staff is always friendly and Chad is something to check out… he is probably the best bartender in the city. I know he works on Thursdays and defiantly awesome to see Chad and the female bartender, Emma I think, on Friday nights. Defiantly a must see show!! Chad isn’t bad on the eyes either.

Kendall

May 27th, 2010
1:27 pm

Tie between Bones and Holeman and Finch.

RoB

May 27th, 2010
3:01 pm

I agree with Nora about the staff at Publix. When I go to the one near me in Alpharetta every person is weirdly nice. Sometimes I’m in a bad mood but I force myself to be polite if someone is making an effort to be nice to me. I’m Southern and that’s what we’re taught.

Also, Atlanta in general has excellent service compared to Florida. In Atlanta, you’re very likely to have great service rather than poor even at places like Dunkin Doughnuts and Five Guys; probably because the competition is so fierce. I think everyone should be required to wait tables for a week. If I’m on a date and they’re rude to a server that’s a deal breaker.

All the places mentioned here are fantastic but you don’t have to spend a lot of money to get great service.

Kimmykoko

May 27th, 2010
3:15 pm

Brick Store and Manuel’s

Egger

May 27th, 2010
3:45 pm

Wisteria or The Shed at Glenwood. The service at both places is friendly without being overbearing and the servers all have excellent knowledge about wine/food pairings.

lady

May 28th, 2010
12:37 am

Houston’s @Paces

kevin30092

May 28th, 2010
6:24 am

The staff at Joel and Bacchanalia are amazing.They are knowledgeable about how the food is prepared and passionate about their recommendations. I have never been disappointed. They set the bar for excellence.

Elizabeth

May 28th, 2010
7:53 am

Alfredo’s.

Suzanne

May 28th, 2010
3:56 pm

High Life – Eddie is the greatest and knows his wine!

123

May 28th, 2010
4:07 pm

Chris at Parker’s on Ponce. Outstanding!! Knew the menu and knew how to treat customers!!

Ann

May 29th, 2010
9:56 am

Repast: five star service with great attitude and lots of fun plus amazing food.

Scotty

May 29th, 2010
2:16 pm

Pappadeaux in Alpharetta and Chops in Bhead!!!

Jimmyd

May 29th, 2010
3:48 pm

Probably won’t make the top ten, but the crew at Los Rios in Tri-County Plaza in Cumming is great. They moved (as a group) to this place from another local restaurant when some changes were made that didn’t work. Yep, pretty much the whole crew moved-they love what they do, and it shows.

Tavo may be one of the nicest guys in the world, always a smile,and the burritos they’ve named after him aren’t bad either. Of course, you can’t go wrong frying a burrito and covering it with cheese dip:-)

As a suggestion for something for a future question, how about your best/worst drive through experiences. I know, I know, it’s drive through, but hey, we all use ‘em once in a while. Those of us who do so frequently know which ones get your order right and which ones don’t