Taking MARTA private

Moderated by Tom Sabulis

MARTA’s board of directors, writes the leader of the transit agency’s oversight committee, needs to implement recommendations of a new audit which finds that MARTA can realize immense savings by outsourcing several jobs, such as payroll, cleaning services and paratransit service. The opposition says privatization in Atlanta has a track record of failure and the transfer of public assets from government to the private sector hurts ordinary people for the benefit of select profit-seekers.

Commenting is open following Paul McLennan’s column below.

By Mike Jacobs

MARTA is the primary means of transportation for many poor and disadvantaged citizens in metro Atlanta.

MARTA also should be striving to become the transportation method of choice for citizens who are able to choose how to commute from here to there.

Against this backdrop, it is incredible that MARTA has raised fares twice in the past three years.

We now know that inefficient management is to blame for the fare increases and other financial woes of the beleaguered agency.

We know this from the new 114-page audit performed by the national firm KPMG, which finds, “MARTA’s current economic model is structurally unsustainable with costs projected to be greater than revenue for each year through 2021.”

It’s time for MARTA’s board of directors to get serious about fixing its dire balance sheet by implementing the recommendations of KPMG.

MARTA should not put this audit on the shelf and fail to act, like on many studies before it.

Primary among the firm’s suggestions is the outsourcing of seven business functions at MARTA including payroll, employee records and accounts payable which could result in savings of $17 to $27 million over five years.

This is a no-brainer for an agency that needs to transform its operations and culture.

KPMG’s audit also offered the idea of hiring private contractors to run five other operations including cleaning services, customer care and the highly expensive paratransit services. That savings could total $43 to $115 million over five years.

There is no time to wait, according to the auditors, particularly since costs such as high absenteeism rates and overly generous healthcare and retirement plans have created a massive hole in MARTA’s budget.

Thanks to its union, MARTA’s employees have liberal benefits including healthcare plans with lower employee contributions than the national average and a defined benefit pension instead of a 401k plan.

MARTA could save $59 million with modest changes to healthcare and save $34 million assuming it gradually moved to a 401k plan, one common in the private sector.

Of course, these sorts of changes will require MARTA management to demonstrate some real backbone in upcoming collective bargaining negotiations.

With so much red ink on the books, the MARTA board should not stop their cost-saving efforts at implementing the KPMG recommendations.

They should look to other nearby transit systems for tips on how to operate without such massive debt.

If we turn to Cobb and Gwinnett counties, for example, we may find answers. In each county, a private operator is utilized to run the entire bus system.

MARTA is a state-authorized authority. Its enabling law is a state law. The General Assembly’s approach with respect to the KPMG audit findings is likely to follow the advice of Ronald Reagan, “Trust but verify.”

The MARTA board states publicly that they plan to implement the KPMG recommendations, so they should not mind if privatization measures are added to MARTA’s enabling law.

In our current economic environment, we must consider all creative ideas to keep MARTA afloat. If the private sector can execute some MARTA functions more cost-effectively than MARTA does, there is every reason to make it happen.

Rep. Mike Jacobs, R-Brookhaven, is chairman of MARTOC, the legislative oversight committee for MARTA.

By Paul McLennan

For years now, there has been discussion at the state legislature about privatizing MARTA. In recent weeks, it has intensified. The chairman of the MARTA legislative oversight committee MARTOC, Mike Jacobs, has said that “privatizing some MARTA functions is essential.”

Privatization is being presented as a necessary move because of MARTA’s ongoing financial crisis. MARTA predicts a $33.29 million deficit in this year. Just as we saw with Grady Memorial Hospital or the proliferation of charter schools, seizing public services by private interests is the preferred choice of many politicians when dealing with financial problems of institutions.

What does privatization mean? Essentially, it is the transfer of public assets and services owned and performed by government agencies to businesses and individuals from the private sector. Privatization results in the replacement of public participation and institutional responsibility with a profit motive. Private sector decision making is private – the community has no rights to discuss and make policy. Instead of people governing, markets govern. Instead of service-providing, making money becomes the driving force. The people who suffer the most from this policy are those who have been traditionally marginalized from the seats of power – the poor, the working class, people of color (especially women), and those with disabilities.

Who is responsible for the fact MARTA is continually in crisis? The answer is found in MARTA history. MARTA was a public system set up to fail because of its funding structure. MARTA’s operating budget depends on what it collects at the fare box and the one-cent sales tax that Fulton, DeKalb and the city of Atlanta agreed to levy in 1971 in order to create the system. For racist reasons, Gwinnett and Clayton rejected the sales tax and refused to join. This meant a “metropolitan” system was reduced to serving just two counties.

The other huge factor in this set-up has been the fact that MARTA is the largest transit system in the country to receive no operating help from the state.

Privatization has a proven track record of failure. The privatization of the Atlanta water and sewer system in 1999 led to the city cancelling its contract with United Water after four years of terrible service. MARTA brought back in-house its paratransit service in 1997 because of all the problems with the private contractor, Dave Transportation. In 2004, the British multinational, First Transit, began operating the C-TRAN buses in Clayton County. Three years later, MARTA took over the service.

The bottom line is that the profit motive has no place in public transit. There are some necessary services that a society provides that are not designed to make a profit – fire, police, libraries, schools and mass transit.

Other funding mechanisms, including state funding, must be found to restore MARTA to its rightful place at the core of any regional system that will be developed in the future. In order to correct the racist history that has had such influence on the lack of development and maintenance of MARTA, it will take a social movement led by those most affected – transit dependent riders and transit workers – to demand that MARTA remain in the hands of the people not the profiteers.

The Atlanta Public Sector Alliance urges all residents of metro Atlanta to stop this takeover of public assets for the enrichment of a private few. Let’s organize for a regional transit system that is just and equitable, democratic and well-funded, with universal design to facilitate the mobility of all. Only a public MARTA can achieve these goals.

Paul McLennan is an organizer for the Atlanta Public Service Alliance.

11 comments Add your comment

[...] Find the lastest How Much Does An Answering Service Cost News Posted on April 25, 2012 by Taking MARTA private With so much red ink on the books, the MARTA board should not stop their cost-saving efforts at implementing the KPMG recommendations. … If we turn to Cobb and Gwinnett counties, for example, we may find answers. In each … In order to correct the … Read more on Atlanta Journal Constitution (blog) [...]

Thomas R. Buchanan, P.E.

October 9th, 2012
4:45 pm

That’s as moderate as I can be.

[...] Privatize MARTA? Pro/Con (AJC) [...]

Yea Right

October 8th, 2012
5:49 pm

Dr. Kervorkian, there are about 482,000 people who use the system daily who would disagree with you. Perhaps you should move out of the sticks? Of course you won’t find use for it if you aren’t in the city proper, its very design is for those of use who live in the two counties that actually pay for it. Maybe if the other counties started paying into it we’d start to see a system to be proud of. But of course, then the riffraff will come to your service-free community, right? Please. A homeless person has no use for suburbia.

AverageGuy

October 8th, 2012
5:35 pm

Lived in urban and suburban Japan for a number of years, no car an relied on mass transit totally. Bus and train were run and owned by a private company, service and quality was miles above MARTA. More expensive for fairs for sure, but world class. It can work fine, but MARTA needs to know what it wants to be..public assisted transportation for the poor and some commuters or a true metro system with quality service. (both of these options are irregardless of race, which seems to be the default answer for every discussion in Atlanta – unfortunately).

Rashid

October 8th, 2012
5:00 pm

I think Mr. McLennan’s reduction of privatization to wanting to make money leaves a little to be desired in the nuance department. If the proposal was to outsource all of MARTA I would agree, but as long as MARTA is holding its private contractors accountable, the agency can still use public input to make strategic decisions and determine if the right amount of bang is coming from the buck. Also, the idea that the profit motive somehow negates any commitment to service is a poor characterization of business incentives. If the private company has no competition then sure, service might not be a priority, but as long as there is another firm that can provide better bang for the buck AND a customer that isn’t afraid to switch to a competitor, service very much factors into the profit motive.

I also have questions about these savings that come from removing pensions. I haven’t read the report yet but I wonder if they factor in any other raises in compensation to offset the loss of a defined benefit program. Getting rid of a pension has a measurable impact on the desirability of a job, and could lead to a brain drain if there aren’t other – less expensive in the long run – means of compensation that could be provided.

And “adding privatization measures” to the enabling law? Is there anything preventing MARTA from privatizing certain functions now? If not, I don’t see any need for the State to restrict MARTA’s ability to figure out what mix of privatization works for the organization – at least not until MARTA has shown that they are incapable of managing such a mix. Absent that impetus, “adding privatization measures” sounds like politicians trying to guarantee revenue to their friends.

Thomas R. Buchanan, P.E.

October 8th, 2012
4:40 pm

Mr. McLennan. Please sign me up for the movement to save MARTA from Rep. Jacobs’ thinly-veiled racist power grab. MARTA belongs to the public. His successful effort to seize Brookhaven from DeKalb County has gone to his head. A major public effort is required, for he will, no doubt, find plenty of supporters under the table in the Gold Dome.

SAWB

October 8th, 2012
4:05 pm

It is difficult to believe that MARTA has not already outsourced their janitorial services. Also, outsourcing of certain back office functions not only would have no negative impact on customer service, but would provide financial savings for actual service enhancements.

Dr. Kervorkian

October 8th, 2012
3:58 pm

Old Yeller (Rabid Version) > MARTA

Dr. Kervorkian

October 8th, 2012
3:56 pm

Well beyond saving or being of any POSITIVE benefit to our metro area, MARTA is a rabid dog that needs to be put down in the quickest & most inhumane way possible.