Moderated by Tom Sabulis
Southwest Airlines launches service in Atlanta Feb. 12, as it acquires AirTran.
Two industry experts tell us what to expect when the low-frills, free-bags carrier begins competing against Delta, the hometown giant. Expanded service and beaucoup deals? Perhaps. But it’s not all rosy. One predicts passenger traffic will drop at Hartsfield-Jackson airport.
Read what Michael Boyd, president of Boyd Group International, an aviation research and consulting firm in Evergreen, Colo., has to say, and check out commentary by Tom Parsons, CEO of bestfares.com, below that. Then tell us what you think of Southwest’s acquisition of AirTran.
By Michael Boyd
The Southwest acquisition of AirTran signals major changes in airline service at Hartsfield-Jackson International Airport. Most of them are not what people are expecting.
Southwest is one of America’s most ethical companies. Its success is because they really do like their customers, and it shows on every flight.
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